Dir Internal Communications

Blue Cross and Blue Shield of Nebraska • Omaha, NE

7d • Hybrid

About The Position

The Director of Internal Communications develops and executes the company’s internal communication strategies, working at both strategic and tactical levels to manage, create, and edit content that addresses the company’s broader needs. The role leads the team responsible for delivering communication plans, campaigns, initiatives, and materials for diverse employee audiences across multiple channels and platforms. It requires knowledge of traditional and emerging communication channels, strong communication and people-leadership skills, creative and innovative thinking, and budget-management proficiency.

The position requires living within driving distance of the Omaha, Nebraska metro. It offers remote flexibility, with 2–3 days per week in the office.

Requirements

• Bachelor’s degree in journalism, public relations, communications, English, marketing, or a similar area of study; an equivalent combination of education and experience may be substituted.
• At least 7 years of relevant work experience.
• At least 3 years of experience leading a team and/or working as a senior individual contributor at a high level.
• Superior writing and editing skills and in-depth knowledge and use of AP style guidelines.
• Ability to engage effectively with all levels of the organization, including senior management and leadership.
• Comfort regularly engaging with and advising the senior executive team on communications strategy and messaging.
• Proactive mindset, excellent judgment, critical-thinking and creative problem-solving skills, and ability to think strategically and deliver against business objectives.
• Detail orientation and ability to make decisions in a changing environment and anticipate future needs.
• Superior management skills and ability to lead, develop, and influence direct reports.
• Ability to meet or exceed departmental attendance and timeliness requirements.
• Ability to work well in a team and build and maintain positive relationships with staff, departments, and customers.
• Must live within driving distance of the Omaha, Nebraska metro.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

• Health insurance industry experience.

Responsibilities

• Help develop internal and external strategies that drive insight-driven, innovative, and impactful communications across multiple channels for employee audiences.
• Plan and develop materials for quarterly board of directors meetings, including the president and CEO’s report and other pre-meeting materials; collaborate with leadership and subject matter experts on presentation content.
• Develop or oversee communication collateral for internal audiences, including videos, brochures, intranet and newsroom articles, and social media content.
• Lead planning and execution of special events and projects, including all-employee and all-management meetings and CEO “Ask Me Anything” sessions.
• Lead the team responsible for executing communication strategies; establish and monitor staff performance and development goals, set objectives and priorities, and assign accountability and success metrics.
• Collaborate with organizational leaders to develop and execute communications that meet business objectives.
• Work with relevant stakeholders to align employment brand strategy and address issues that may affect employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director