DIR - ADMISSIONS

UHS•Louisville, KY

6d•Onsite

About The Position

The Director of Intake provides strategic and operational leadership for the hospital’s Admissions Department, ensuring effective access to care and clinical assessment services. This role oversees a team of specialists responsible for patient evaluations, level-of-care determinations, call management, crisis intervention, and coordination of admissions and referrals. The Director of Intake collaborates closely with medical staff, nursing, administration, and external partners—including referral sources and payers—to ensure efficient, patient-centered intake operations.

Requirements

Master’s degree in Social Work or related field, or active RN license in the state of Kentucky.
Minimum of three (3) years of related experience required.
Active RN, LCSW, or LMFT license required (in the appropriate state of practice).
Must obtain CPI and CPR certification within the first 30 days of employment.

Nice To Haves

Prior experience in psychiatric patient care and understanding of mental illness is preferred.

Responsibilities

Provide leadership and direction to Intake team members, promoting service excellence and clinical accuracy.
Oversee departmental budget, policies, procedures, and regulatory compliance.
Maintain and analyze data related to admissions trends, access metrics, and patient experience.
Partner with senior leadership on strategic planning and process improvement initiatives.
Foster collaboration between internal teams and external stakeholders to enhance patient access and satisfaction.