Director of Inside Sales
Open Dealer Exchange•Southfield, MI
•Onsite
About The Position
700Credit is looking for a Director of Inside Sales to join the team at our headquarters in Southfield, MI. The Director of Inside Sales will lead and inspire our growing inside sales team, driving performance and building a high-accountability culture. This role plays a key part in ensuring our Account Representative team consistently meets and exceeds revenue goals, while overseeing the entire sales administration process and monitoring key sales metrics. The ideal candidate is a hands-on leader who is comfortable motivating others, translating data into action, and building a high-performance team others want to be part of.
Requirements
- Bachelor's degree in Business Administration, Sales, Marketing, Communications or an equivalent combination of education and work experience
- 5+ years of experience working with automotive retail teams, OEMs, dealer groups, or vendor-side organizations, strongly preferred
- Proven leadership experience managing Inside Sales teams with a focus on performance, accountability, and consistent execution
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and Salesforce, with power user experience preferred
- In-depth understanding of the sales administration process and strong ability to coach and scale sales teams
- Exceptional communication skills across written, verbal, and listening channels when engaging with team members, customers, and cross-functional partners
- Proactively problem-solves and multitasks effectively while maintaining composure and attention to detail
- Follow-through mindset with a commitment to closing the loop on every initiative
- Strong judgment, high ethical standards, and a professional demeanor in all interactions
- Ability to work independently and as a collaborative team member with a positive ‘can do’ attitude
- Effective time management, prioritization of competing demands, and ability to thrive in a fast-paced, deadline-driven environment
- Ability to adapt quickly to changing priorities and approach challenges with a positive, customer-first attitude
Nice To Haves
- Power user experience with Salesforce
Responsibilities
- Lead the day-to-day performance and execution of the Inside Sales organization ensuring alignment to business priorities and consistent achievement of revenue goals
- Manage and delegate inbound sales leads to appropriate teams while partnering cross-functionally to remove barriers and ensure seamless execution
- Prepare and execute weekly, monthly, quarterly, and annual sales forecasts while managing overall team financials including revenue goals, actuals, and profitability
- Translate sales metrics into actionable strategies that drive performance improvements and accountability across the team
- Gather and leverage customer and prospect feedback to generate ideas about new features, products, or process improvements that support business growth
- Maintain strong process discipline, documentation, and adherence to sales, finance, and legal policies and procedures
- Maintain deep knowledge of 700Credit's product offerings, market conditions, partner ecosystem, and competitive landscape
- Oversee and administer commission structures bonus plans, ensuring accuracy and timely coordination with finance on payouts
- Interview and evaluate candidates to make informed hiring decisions and lead the onboarding and training of new Inside Sales Representatives to ensure a strong foundation and fast ramp-up
- Coach and develop team members to elevate individual and team performance through structured 1:1s, bi-weekly team meetings, and outcome-focused feedback
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What This Job Offers
Job Type
Full-time
Career Level
Director
