Director of Inpatient Operations

Spectrum Health Systems•Weymouth Town, MA

2d•$83,200 - $89,440•Onsite

About The Position

The Director of Inpatient Operations is responsible for the programmatic and administrative operations for all assigned inpatient services. This role provides support to the Executive Director of Inpatient Services/Program Directors, and other management to ensure that the programs are in compliance with all regulatory and accreditation standards. The Director promotes an atmosphere of customer service amongst staff, professionalism, excellence in behavioral education services, ensuring the provision of safe and dignified facilities for clients and staff, employing sound business practices, aggressive expansion of services and quality improvement practices. This role will represent NERC/Spectrum to the various markets in which the organization operates and foster positive public relations and promote Spectrum’s services. This position must be able to work the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week.

Requirements

Minimum of a Masters degree in social work, counseling, human services, AND counseling field licensure required.
Must have excellent verbal, social and writing skills.
Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
Must have excellent interpersonal skills and be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.
Must possess in-depth knowledge of business practices to lead, direct and evaluate operational activities, ability to develop budgets, policies and procedures, and to provide effective management and motivation of managers and staff.

Nice To Haves

Experience working with DPH BSAS licensing requirements, healthcare insurance companies and CARF accreditation standards preferred.
Five years of management and/or supervisory experience in a healthcare or behavioral health environment preferred.
Experience in pursuing new business opportunities and marketing of services preferred.

Responsibilities

Responsible for the programmatic and administrative operations for all inpatient services, assigned.
Provides support to the Executive Director of Inpatient Services/ Program Directors, and other management to ensure that the programs are in compliance with all regulatory and accreditation standards.
Promotes an atmosphere of customer service amongst staff, professionalism, excellence in behavioral education services, ensuring the provision of safe and dignified facilities for clients and staff, employing sound business practices, aggressive expansion of services and quality improvement practices.
Will represent NERC/Spectrum to the various markets in which the organization operates and foster positive public relations and promote Spectrum’s services.
Must be able to work the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week.