Director of Operations

Calibrate • Chattanooga, TN

7d • Onsite

About The Position

Chambliss is investing in the people, processes, and systems that support exceptional client service and long-term growth. The Director of Operations will lead key operational, administrative, and risk-management functions while helping the firm operate more efficiently, securely, and strategically. Success in this role will strengthen the systems, teams, and processes that support the firm's attorneys, clients, and future growth.

Requirements

• 7+ years of leadership experience within a law firm or professional services environment
• Experience in legal operations, conflicts, business intake, records management, litigation support, or related functions
• Bachelor's degree required; business, management, or related field preferred
• Familiarity with legal document management, workflow, and practice management systems & Artificial Intelligence
• Experience leading teams, driving process improvements, and supporting operational excellence

Nice To Haves

• Prior law firm experience strongly preferred
• Litigation and/or paralegal background is a plus

Responsibilities

• Serve as a key member of the firm's executive leadership team.
• Lead and elevate critical operational, administrative, and risk management functions.
• Partner closely with firm leadership to drive strategic initiatives, continuous improvement, and long-term growth.
• Build scalable processes that enhance efficiency, consistency, and service delivery.
• Enhance how the firm approaches information governance, compliance, and operational excellence.
• Lead and develop high-performing teams while creating greater clarity, accountability, and alignment across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Director