Director of Information Technology

Bladen Community College•Dublin, NC

1d•Onsite

About The Position

The Director of Information Technology is responsible for the leadership and coordination of the information technology (IT) services of the college and has primary responsibility for short and long-range planning of the college's technical infrastructure to ensure that it supports current and future programming and communications requirements. The individual in this position provides oversight to the management of the college's computer software systems, servers, and networks, for the implementation and integration of enterprise systems and associated subsystems, and for IT instructional and operational support activities.

Requirements

Broad knowledge of current communication protocols, operating systems, virtual technologies, and programming
Technical knowledge and analytical skills to identify complex system issues and coordinate an effective resolution
Ability to manage multiple projects concurrently and deliver timely, on budget completion of those projects
Demonstrated ability to work cooperatively and collaboratively with college faculty, staff, administration, and governing boards
Demonstrated ability to communicate technical matters effectively with people of varying skills and backgrounds, including board members, supervisors, college faculty and staff, students, and the general public
Sufficient visual acuity and physical dexterity to meet working conditions
Bachelor’s degree in computer information systems, management, or related field
Five years’ related experience, including one year in a supervisory or management role, or a combination of education and experience commensurate with the requirements of the position
Current technical skills as evidenced by industry-recognized IT certifications.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to complex inquiries or complaints from faculty, staff, regulatory agencies, or members of the college.
Ability to effectively present information to the Board, public groups, and/or members of the college.

Nice To Haves

Ability to speak Spanish preferred.

Responsibilities

Provides planning, budgeting, leadership and supervision to the IT department, communicates current and projected needs, requirements, and options in the college budgeting process, and recommends acquisitions and updates.
Coordinates long-range planning activities for the technology infrastructure of the college, including administrative/student information systems, computer networks, personal computers, video systems, and voice communication systems.
Evaluates and recommends vendor contracts for hardware, software, and technology-related services as needed.
Establishes standards for desktop computing, user support services, and training.
Directs IT support services including distance education, media services, network operations and services, student computing, and college telephone systems, and ensures a prompt, efficient, effective, and client-friendly technical support operation.
Develops information security guidelines and manages implementation, arranges for needed training and staff professional development, and recommends and drafts policy revisions where indicated.
Coordinates the activities of institutional research and web services to support the college’s information and communication needs.
Provides project management for technology deployment or implementations, is responsible for assuring the maximum availability and reliability of the college’s technical networks with the resources available.
Establishes standards for technology hardware, software, and communications protocols.
Maintains, reviews, and upgrades as needed the disaster recovery plan for the college’s information recovery services.
Works collaboratively with other departments to efficiently implement technical installations and upgrades.
Performs other related tasks as required.