Director of Information Technology

Tekmetric • Houston, TX

12h • Hybrid

About The Position

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. We’re building a movement, empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward. We’re building a culture where winning matters, moving fast, staying curious, and taking full ownership of results. We are direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions. Success here takes focus, follow-through, and a willingness to roll up your sleeves. We offer hybrid and remote work models based on proximity to our office hubs. Travel is an expected part of every role, and we come together several times a year for team and company-wide offsites.

Requirements

• Experience leading IT strategy at a company of 500+ employees
• Proven track record of designing and scaling IT systems and tooling
• Strong understanding of modern SaaS ecosystems and architecture
• Experience implementing AI tools and/or defining AI strategy in a business context
• Ability to operate at both strategic and execution levels
• Strong cross-functional leadership and executive communication skills
• Experience partnering with security/compliance functions (SOC2, ISO, etc.)
• Experience leading IT strategy and systems architecture at a 500–1500 employee company
• Experience in high-growth environments where the company scaled significantly over a 3–5 year period
• Proven success consolidating fragmented tooling environments and driving more standardized, scalable systems
• Deep experience with identity and access management in complex SaaS environments
• Strong judgment balancing security, compliance, and business speed
• Experience creating AI governance frameworks, evaluating AI tools, and driving responsible adoption across a company
• Strong understanding of modern SaaS ecosystems, integrations, automation, and internal systems architecture
• Ability to operate at both strategic and hands-on execution levels
• Strong cross-functional leadership and executive communication skills
• Experience partnering with security and compliance teams across frameworks like SOC2 and ISO

Responsibilities

• Defining and leading the company’s IT strategy, creating a clear 12–24 month roadmap aligned with business priorities, growth plans, and operational needs
• Establishing accountability and process discipline across the organization — identifying where standards aren't being followed, setting clear expectations, and driving adoption even where there's resistance.
• Partnering closely with leadership to proactively identifying risks, opportunities, and gaps across systems, security, tooling, and processes
• Building strong relationships across the organization and leading through influence, ensuring teams adopt the right processes, controls, and ways of working
• Driving a company-wide tooling strategy, ensuring investments are thoughtful, scalable, cost-effective, and aligned with long-term business needs
• Establishing strong governance around systems, security, identity and access management, and AI usage across the company
• Developing processes and operating rhythms that allow the IT function to stay ahead of company growth rather than reacting to it
• Leading and developing the IT team, providing strategic direction while empowering the team to execute effectively
• Thriving in a fast-moving, high-growth environment with evolving priorities, ambiguity, and increasing complexity

Benefits

• Remote work
• Competitive base salaries
• Generous Paid Time Off
• Paid maternity leave
• Paid parental bonding leave
• Medical leave
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage
• Free, confidential counseling through BetterHelp
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• $300 home office setup bonus after one year of employment
• Support for continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed