Director of Human Resources

The Well NE•Norfolk, NE

2d•$48,500 - $65,000•Onsite

About The Position

The Director of Human Resources provides strategic, values-driven leadership to the HR function at The Well. This role champions the organization’s mission, culture, and people by building systems that support healthy teams, strengthen employee engagement, and ensure HR practices align with long-term organizational goals. As a member of the leadership team, the Director of Human Resources helps shape the organization’s workforce strategy while providing practical support to supervisors and employees. This leader balances vision with operational execution—developing policies, programs, and systems that attract, develop, and retain value-aligned employees. The Director models humility, collaboration, and accountability while ensuring that HR practices reflect The Well’s core values and promote a workplace where employees can thrive.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field required.
Minimum of five years of progressive human resources experience.
At least two years of experience in a supervisory or leadership role.
Strong working knowledge of federal, state, and local employment laws and regulations (FMLA, ADA, EEO, OSHA, wage and hour, etc.).
Experience developing, implementing, and maintaining HR policies, procedures, and employee handbooks.
Ability to navigate complex employee relations issues with consistency, discretion, and fairness.
Knowledge of best practices related to recruitment, retention, workforce development, and organizational culture.
Proven ability to lead, develop, and support HR staff and organizational leaders.
Strong emotional intelligence and communication skills, with the ability to handle difficult conversations thoughtfully.
Ability to build trust and credibility across all levels of the organization.
Ability to manage organizational change and support leaders during periods of growth or transition.
Experience with HRIS and payroll systems (ADP experience preferred).
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Ability to analyze HR data and workforce metrics to identify trends and inform decision-making.

Nice To Haves

Experience in nonprofit, healthcare, or mission-driven organizations strongly preferred.
Professional HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred but not required.

Responsibilities

Develop and implement HR strategies aligned with The Well’s mission, values, and long-term organizational goals.
Lead workforce planning efforts to ensure appropriate staffing levels, recruitment strategies, and workforce development initiatives.
Partner with leadership to forecast staffing needs and support succession planning for key roles.
Monitor workforce trends including retention, turnover, and employee engagement to guide organizational decisions.
Develop and manage the HR departmental budget, including staffing costs, benefits expenses, and training investments.
Oversee recruitment strategy and hiring practices to ensure the organization attracts and retains value-aligned employees.
Ensure recruitment and selection processes are consistent, equitable, and aligned with organizational needs.
Oversee onboarding systems that support successful integration into the organization’s culture and operations.
Support leadership development, employee training, and professional growth opportunities across the organization.
Ensure ongoing workforce development initiatives strengthen organizational performance and employee engagement.
Serve as the primary HR advisor to leadership and supervisors.
Provide guidance related to performance management, coaching, corrective action, and employee development.
Support supervisors in applying consistent, values-driven leadership practices.
Assist leaders in navigating staffing challenges, team dynamics, and workplace conflict.
Promote strong supervisory practices that support accountability, communication, and team development.
Promote a positive and values-aligned workplace culture across the organization.
Lead employee relations efforts including conflict resolution, workplace investigations, and performance management support.
Oversee the fair and consistent application of HR policies and disciplinary processes.
Support initiatives that strengthen employee engagement, recognition, and workplace morale.
Foster open communication between leadership and staff to maintain a healthy and mission-driven organizational culture.
Lead initiatives that strengthen diversity, equity, and inclusion across recruitment, hiring, development, and workplace practices.
Promote equitable and inclusive policies that support a diverse workforce.
Provide guidance and training to leadership and staff on inclusive workplace practices.
Ensure DEI principles are reflected in organizational policies, employee development, and workplace culture.
Oversee compensation structures and employee benefits programs to ensure competitiveness, equity, and sustainability.
Evaluate and recommend benefit programs that support employee well-being and organizational goals.
Ensure organizational compliance with all employment-related laws and regulations.
Maintain and update HR policies, procedures, and the employee handbook.
Oversee leave administration and accommodation processes including FMLA, ADA, and other protected leave requirements.
Conduct periodic HR compliance reviews and audits to ensure organizational practices meet regulatory requirements.
Lead, manage, and hold the HR team accountable for performance and outcomes.
Directly supervise the HR Generalist and Payroll & Benefits Specialist.
Ensure accurate and timely payroll processing, benefits administration, leave tracking, and personnel record management.
Oversee HRIS systems and ensure data accuracy, security, and confidentiality.
Provide mentorship, coaching, and professional development for HR staff.
Partner with department leaders to align HR practices with operational needs.
Support agency-wide initiatives including organizational growth, program expansion, and workforce transitions.
Assist leadership in managing organizational change and maintaining employee engagement during periods of transition.
Serve as a strategic partner in agency planning and organizational development efforts.
Perform other duties as assigned to support the overall mission and operational effectiveness of The Well.