Director of Human Resources

Six Flags St. Louis LLC•Eureka, MO

4d•Onsite

About The Position

The Director of Human Resources provides strategic leadership and operational oversight for all Human Resources functions, aiming to support a high-performing workforce and deliver an exceptional guest experience. This role involves leading the HR team and managing workforce administration, benefits, and achieving optimal park staffing through recruitment and retention. The Director oversees the entire employee lifecycle, including onboarding, training, performance management, and maintaining accurate training documentation, while ensuring compliance with company policies and employment regulations. The position requires discretion with sensitive information, strong judgment in employee relations, and professionalism in complex situations. Collaborating with park leadership, the Director drives employee engagement, ensures effective staffing, and cultivates a culture that links team member satisfaction with outstanding guest service.

Requirements

Bachelor's degree in human resources or a related field
Proven experience recruiting large volumes of employees, preferably part-time or seasonal staff
Strong leadership and people-management skills, with experience leading and developing HR teams
Experience with workforce management, labor planning, and benefits administration
Demonstrated ability to handle confidential information and manage sensitive employee relations matters
Strong analytical, organizational, and attention-to-detail skills
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced, dynamic environment
Proficiency in Microsoft Office applications
Flexible schedule required, including nights, weekends, and holidays

Nice To Haves

Minimum of five (5) years of experience in high-volume Human Resources environments

Responsibilities

Direct all Human Resources functions, including high-volume domestic and international recruitment, staffing, onboarding, training, development, recognition, retention, and team member communication.
Lead, coach, and develop the HR team through effective performance management and professional development.
Achieve and maintain effective staffing levels through workforce planning, recruiting strategies, and retention initiatives.
Manage workforce management processes, including labor planning, scheduling strategies, and alignment with operational needs.
Oversee benefits administration and serve as a resource to team members regarding benefits programs and inquiries.
Ensure accurate and up-to-date training documentation and support the development and execution of training programs.
Handle sensitive and confidential employee information with the highest level of integrity and discretion.
Address complex employee relations issues and manage difficult or sensitive situations with sound judgment and professionalism.
Ensure compliance with all Federal, State, and Local employment laws and regulations.
Ensure effective communication, administration, and consistent enforcement of policies and procedures.
Develop department-specific business plans aligned with park-wide and system-wide goals.
Develop and manage departmental budgets, operate within established guidelines, and forecast staffing and labor needs.
Serve as liaison with Park Legal Counsel on matters related to litigation, legislation, contracts, and employment issues.
Prepare written reports and presentations and present information as required.
Partner with Corporate Staff to ensure organizational goals and initiatives are met.
Deliver a superior guest experience while reinforcing and enforcing all park policies and procedures.
Perform other related duties as assigned.