Director of HR

CONCEPT ENTERTAINMENT GROUP•Scottsdale, AZ

1d•Hybrid

About The Position

The Director of Human Resources is responsible for leading all aspects of the HR function, including employee relations, compliance, benefits, performance management, leadership development, and HR systems. This role partners closely with executive leadership, field operators, and managers to strengthen culture, mitigate risk, and support sustainable growth.

Requirements

7+ years of HR Director experience
Strong working knowledge of multi‑state employment law and compliance
Demonstrated experience balancing strategic leadership with hands‑on execution
Proven ability to partner effectively with executives and operational leaders
Excellent judgment, communication, and relationship‑building skills
Experience leading employee relations in fast‑paced, people‑intensive environments
Bachelor’s degree required
Focus on quality of work at all times
Advanced knowledge of employment law and HR functions
Excellent written and verbal communication skills, including group presentations
Proficient with Microsoft Office Suite
Professional image
Excellent organizational and time management skills
Professional interpersonal and conflict resolution skills
Ability to work in a fast paced and ever changing environment
Strong attention to detail

Nice To Haves

Hospitality, retail, or multi‑unit operations strongly preferred
HR certification (PHR, SHRM‑CP/SHRM‑SCP) preferred
Flexible to travel at least 20% of the time

Responsibilities

Serve as a trusted HR advisor to senior leadership on organizational design, workforce planning, and people strategy
Translate business objectives into clear HR priorities, programs, and policies
Support leadership development and succession planning across restaurant and corporate teams
Lead employee relations strategy, investigations, disciplinary actions, and conflict resolution
Ensure consistent, fair, and compliant application of policies across locations
Proactively identify and mitigate workplace risks in partnership with operations and leadership
Ensure compliance with federal, state, and local employment laws across multiple states
Oversee audits, E‑Verify, wage & hour compliance, and required HR reporting
Maintain employee handbook, policies, and training aligned with evolving regulations
Oversee performance management processes, including reviews, manager training, and accountability
Support recruiting strategy for leadership and hard‑to‑fill roles in partnership with operations
Drive engagement, retention, and development initiatives
Oversee benefits strategy, renewals, and employee communications
Partner with leadership on compensation planning, wage strategy, and market benchmarking
Ensure programs are competitive, compliant, and aligned with company culture
Lead HRIS and workforce system optimization (HR, payroll, timekeeping, onboarding, etc.)
Ensure accurate data, reporting, and process efficiency
Develop and improve scalable HR processes as the organization grows