Director of HR

Community Impact•Pflugerville, TX

21h•Hybrid

About The Position

Community Impact is looking for a Director of HR to help lead our people function. This role is responsible for building structure within the HR department while maintaining efficiency. As the senior HR position, it involves acting as a strategic partner to leadership and also operating hands-on across full-cycle employee relations, compensation, and benefits. The company is described as a small but mighty team, and the ideal candidate will thrive working closely with the day-to-day operations. The company processes 2 million mailboxes a month and offers significant ownership with minimal red tape due to a two-person HR team.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field.
5+ years of progressive HR experience, with significant time as an HR Generalist or HRBP.
Hands-on experience running full-cycle payroll.
Experience managing FMLA or other leave administration.
Strong business acumen.
Confidence to coach and influence managers, including leadership.
Solid working knowledge of employment law, HR best practices, and conflict resolution.
Ability to produce job descriptions, policies, and other HR documents.
Proficiency with word processing, spreadsheets, email, and HR/HRIS systems.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
Experience with Paylocity or a comparable HRIS/payroll platform.
Prior experience building or formalizing an HR function at a small or growing company.

Responsibilities

Analyze HR policies and practices and propose changes.
Act as a liaison between HR and other company departments, translating strategy into understandable practices.
Translate business goals into actionable HR initiatives, including performance management and workforce planning.
Serve as the primary contact for employee and manager concerns.
Manage the full employee lifecycle.
Oversee leave administration, including FMLA, and ensure policy alignment with federal and state laws.
Maintain the employee handbook and ensure policy adherence.
Oversee compensation planning and benefits administration.
Provide backup support for payroll as needed.
Support workforce planning, hiring strategy, onboarding, and the performance review cycle.
Drive culture initiatives and champion diversity and inclusion.
Manage, mentor, and guide the People Operations Specialist.
Build and deliver training on HR topics.
Guide the team through change management during company growth.
Model company values and competencies in all interactions.
Identify opportunities to streamline HR processes and implement new tools, including AI.
Perform other duties as assigned.