Director of HR & Payroll Mgr & Client Advocate

Serenity For Life•Georgetown, CO

8d•Onsite

About The Position

Serenity for Life, LLC is a growing behavioral health organization dedicated to providing high-quality, trauma-informed care in a residential treatment setting for women only. We are looking for a well rounded HR and Payroll experienced individual to manage all aspects of human resources and payroll processes for our organization. HR This is a multifaceted leadership role which is primarily responsible for overseeing human resources for our small behavioral health organization. Human resource primary activities include: recruitment, onboarding, performance management, compensation, benefits administration, employee relations, training & development, and ensuring legal compliance with employment laws and rules specific to behavioral health. This role requires a strong understanding of HR principles. Payroll Persons in this position are responsible for managing and processing of a semi-monthly payroll which includes maintaining employee records, assuring accurate calculations for taxes and benefits. This role requires a strong understanding of payroll systems to produce the most accurate payroll possible. Client Advocate For this piece, individuals in this role are responsible for ensuring that the rights and needs of clients are respected and addressed. This person serves as a liaison between clients and staff, helping to resolve concerns or conflicts. The Client Advocate will help clients navigate the healthcare system while fostering a compassionate and supportive environment.

Requirements

High School Diploma or equivalent required
At least 3-4 years of Human Resource experience
At least 2-3 years of Payroll processing experience

Nice To Haves

Associate's or Bachelor's degree in business administration, human resources, or a related field preferred.
Experience in substance use disorder treatment facilities is preferred.
SHRM-CP, SHRM-SCP, PHR, or other relevant human resources certifications preferred

Responsibilities

Lead all HR functions including recruitment, onboarding, performance management, compensation, and employee relations
Maintain and ensure compliance with state and federal labor laws, including FAMLI, ADA, COBRA, HIPAA, and OSHA
Develop and update HR policies and the Employee Handbook as necessary
Oversee benefits administration and coordinate with external vendors
Maintain files and confidentiality of personnel files and associated records within the HRIS program, and paper when and where necessary
Guide supervisors on HR best practices with performance management and disciplinary actions. Track reviews and processes for alignment with laws and best practices.
Oversee and assist with compliance and staff training requirements.
Conduct exit interviews and implement retention strategies
Maintain and update employee records, including documentation of new hires, terminations, and changes in employment status.
Manage end-to-end semi-monthly payroll processing, ensuring accuracy and timely submission
Ensure benefit deductions and contributions are accurate and match benefit provider invoices/statements
Track hours, PTO, leaves of absence, and other wage-impacting records
Review and create payroll reports - after each payroll, monthly, quarterly, and for year-end
Work closely with accounting/bookkeeping and payroll service providers
Ensure compliance with wage and hour laws and relevant state/federal regulations
Assist staff with questions regarding benefits and compensation.
Serve as the primary liaison between clients and facility staff, advocating for the needs, concerns, and well-being of clients.
Ensure that clients rights are upheld, providing education and guidance on grievances and facility policies.
Resolve conflicts or concerns between clients and staff, facilitating positive communication and outcomes.
Document advocacy interactions in accordance with privacy/confidentiality standards
Maintain client confidentiality and ensure compliance with HIPAA and other privacy regulations.