Director of HR Operations

Mattamy Homes•Tampa, FL

3d•Onsite

About The Position

The Director, HR Operations ensures that Mattamy’s benefits, wellness, compensation, payroll, leave administration, and HR systems are competitive, compliant, scalable, and aligned with the company’s business and talent strategies. This role involves leading the strategic design, evaluation, implementation, and optimization of enterprise-wide benefits and wellness programs, including medical, dental, vision, life insurance, AD&D, HSA, FSA, 401(k), and voluntary benefits. The Director will also oversee the annual open enrollment process, monitor market trends, and ensure compliance with all relevant regulations. Additionally, this position involves leading and developing the HR Operations team, driving operational excellence across Compensation, Benefits, Payroll, HRIS, and Total Rewards, and providing strategic oversight of payroll operations. The role also includes evaluating and recommending enhancements to benefit programs, managing vendor partnerships, and serving as a key stakeholder in HRIS and payroll technology strategy. Establishing and maintaining HR data governance standards and acting as a liaison with external partners are also key responsibilities. The Director will analyze market trends for compensation, partner on incentive programs, advise leadership on total rewards, and develop training programs. Finally, the role involves designing and managing Total Rewards statements and preparing reports for senior leadership.

Requirements

Bachelor’s degree, preferably in Human Resources, Business, or related field
10+ years of progressive experience in benefits and/or compensation
Strong organizational skills with an eye for detail
Must be able to manage a high volume of tasks and duties in an efficient manner in a fast-paced environment
Able to be strategic, but also hands-on as required
Strong interpersonal, written, and verbal communication skills are required
Proficiency with Microsoft Office, particularly Excel including V-Lookups and pivot tables

Nice To Haves

Certified Benefits Professional (CBP) or similar designation or professional experience desired
Previous benefits broker or account manager experience desired
Experience working with Dayforce, Ultimate software (UltiPro) and/or other related HRIS systems is preferred

Responsibilities

Lead the strategic design, evaluation, implementation, and optimization of enterprise-wide benefits and wellness programs, including medical, dental, vision, life insurance, AD&D, HSA, FSA, 401(k), and voluntary benefits, to support employee well-being, engagement, and retention.
Direct the planning, execution, and continuous improvement of the annual open enrollment process, including benefits education, employee communications, and change management strategies.
Monitor market trends, industry best practices, and legislative developments related to employee benefits and total rewards, ensuring programs remain competitive, compliant, and aligned with organizational objectives.
Oversee all benefits-related compliance activities, including the preparation and filing of Forms 1095 and 5500, administration of 401(k) compliance requirements and audits, and adherence to applicable federal, state, and local regulations.
Partner with brokers, external counsel, and vendors to maintain and update Summary Plan Descriptions (SPDs), plan documents, and required participant communications.
Lead, develop, and mentor a high-performing HR Operations team by establishing clear performance expectations, fostering professional growth, and promoting a culture of accountability, collaboration, and continuous improvement.
Drive organizational capability and operational excellence across Compensation (in partnership with MAM), Benefits, Payroll, HRIS, and Total Rewards through scalable processes, governance frameworks, and technology-enabled solutions.
Provide strategic oversight of payroll operations, ensuring the accurate, timely, and compliant processing of employee pay, incentive compensation, deductions, taxes, and related reporting requirements.
Evaluate and recommend enhancements to benefit programs and offerings, including financial analyses and business cases, to support talent attraction, retention, and workforce engagement.
Balance employee value and experience with cost-effectiveness by optimizing benefits offerings, vendor partnerships, and program administration while maintaining fiscal responsibility.
Serve as a key stakeholder in HRIS and payroll technology strategy, including system selection, enhancement initiatives, integrations, implementation efforts, and long-term roadmap planning.
Establish and maintain HR data governance standards to ensure the accuracy, integrity, security, and reporting effectiveness of employment, organizational, compensation, and workforce data.
Act as the primary liaison with benefits brokers, third-party administrators, vendors, legal counsel, auditors, and governmental agencies on matters related to Total Rewards, payroll, and compliance.
Analyze market trends and compensation data to design, implement, and maintain competitive national, regional, and local salary structures that support organizational talent objectives.
Partner with MAM Compensation and U.S. business leaders on the design, implementation, and administration of incentive and compensation programs.
Ensure alignment with business goals, performance outcomes, and market competitiveness.
Advise senior leadership and Talent Acquisition teams on compensation, benefits, and total rewards trends to ensure the organization remains competitive and responsive to evolving workforce needs.
Develop and deliver training and education programs for leaders and managers on compensation philosophy, salary administration, incentive plans, and total rewards practices.
Design, implement, and manage annual Total Rewards statements to effectively communicate the full value of the organization's compensation and benefits offerings to employees.
Prepare and present reports, analyses, and recommendations to senior leadership regarding Total Rewards strategy, workforce trends, compliance matters, and operational performance.
Perform other duties and responsibilities as assigned.