Director of Housing Acquisition + Unit Readiness

Anthos Home•New York, NY

5d•Hybrid

About The Position

Anthos|Home is a nonprofit startup focused on creating a new way home for New Yorkers with housing vouchers. We streamline the apartment search, approval, and move-in process using technology to move people into stable housing faster. We believe every person deserves a place to blossom, and we're building the tools, systems, and teams to make that possible. At Anthos|Home, urgency drives our work because every day in shelter matters. We are focused on helping people move into stable housing as quickly as possible and continuously improving how we get there. We are looking for team members who are highly data-oriented, tech-savvy, and comfortable learning new systems. Strong candidates value accuracy, use data to inform decisions, and actively improve how information is tracked and shared. We value people who are thoughtful, adaptable, and detail-oriented, and who follow through, communicate openly, and take ownership of their work. How effectively we use data and technology directly impacts how quickly people get home.

Requirements

Deal-maker and relationship builder: brings urgency and persistence to negotiations while cultivating the kind of trust with landlords, brokers, and developers that turns one-off transactions into repeat partnerships and portfolio growth.
Developer of people: invests in supervisors and team members, sets clear expectations, gives direct feedback, and builds bench strength rather than just managing task completion.
Confident decision-maker: comfortable assessing deal viability, weighing risk, and making judgment calls independently while knowing when to escalate to the VPHA.
Operationally disciplined and data-driven: brings structure and follow-through to a complex pipeline across two teams, using data to track performance, spot gaps, and make informed decisions about where to focus resources.

Nice To Haves

Experience specifically in affordable or supportive housing acquisition, homeless services, or housing placement for voucher holders.
Existing relationships with NYC landlords, brokers, developers, or property management companies.
Experience managing both acquisition and unit readiness functions, including inspections and repair coordination.
Familiarity with HRA, HPD, or NYCHA processes and systems related to housing vouchers.
Proficiency with Salesforce, Airtable, or similar CRM/database platforms used for pipeline management.
Master's degree in real estate, public administration, urban planning, business, or a related field.

Responsibilities

Lead negotiations and deal structuring with landlords and brokers, leveraging Flex Pool incentives including repair financing.
Oversee outreach campaigns and secure bulk unit agreements and portfolio partnerships to identify units that meet program standards and expand the housing pipeline.
Assess deal viability in accordance with voucher payment standards, landlord reliability, repair costs, neighborhood demand trends, and market conditions; maintain a strong working knowledge of rents, voucher payment standards, and campaign outcomes to keep Anthos|Home's offerings competitive and make recommendations to the VPHA on which deals to pursue or pass on.
Identify and explore opportunities to expand Anthos|Home's value proposition to property partners beyond unit acquisition, such as housing retention and stabilization services, leveraging existing portfolio relationships in coordination with the VPHA.
Represent Anthos|Home at industry events to build relationships and engage property partners, elevating the organization's presence in the housing ecosystem.
Directly supervise the Housing Acquisition Supervisor and the Housing Unit Readiness Supervisor, providing coaching, performance management, and professional development to both.
Ensure supervisors are effectively managing their respective teams to meet acquisition targets, unit readiness benchmarks, and property partner relationship standards.
Serve as the key escalation point for complex landlord, broker, or property provider issues that cannot be resolved at the supervisor or specialist level, facilitating creative and timely resolutions.
Foster a culture of accountability, responsiveness, and customer service excellence across both the acquisition and unit readiness teams.
Partner with the VPHA to translate acquisition and unit readiness strategies into actionable plans, workflows, and production targets for both supervisor-led teams.
Ensure the unit readiness team is executing inspections, inspection submissions, and repair coordination in a timely and compliant manner, serving as the escalation point for complex inspection situations or city government issues requiring director-level intervention.
Ensure alignment between unit readiness operations and acquisition activity, coordinating with both supervisors so that units in the pipeline are progressing toward move-in readiness in parallel with housing packet submissions.
Support the Housing Unit Readiness Supervisor in developing and strengthening account management practices that foster repeat business and long-term property provider relationships.
Identify operational bottlenecks across the acquisition and readiness pipeline and implement process improvements to optimize efficiency end to end.
Collaborate with the Director of Operations and Aftercare Supervisors (through the Housing Unit Readiness Supervisor) to ensure seamless handoffs and comprehensive service delivery across the housing journey.
Function as the operational orchestrator of the acquisition and readiness pipeline, using data to drive decisions about where, when, and how teams deploy their outreach and deal-making efforts.
Analyze unit acquisition trends, outreach conversion rates, referral demand patterns, and unit readiness timelines to identify gaps, prioritize target geographies, and shift team focus in real time.
Track referral volume and demand signals from the Tenant Coordination team, and coordinate with the Housing Acquisition Supervisor to ensure the pipeline is aligned with incoming need by unit size, location, and accessibility requirements.
Develop and maintain dashboards and operational reports that give the VPHA clear visibility into pipeline health, deal velocity, unit readiness status, and team productivity.
Build and refine intake and deal-tracking workflows to ensure every prospect, active negotiation, closed unit, and post-move-in repair is logged, progressed, and reported on consistently across both teams.
Perform other duties as assigned in support of organizational goals.