Director of Housekeeping

Atrium HospitalitySeaside, CA
Onsite

About The Position

The Director of Housekeeping at Monterey Embassy Suites is a full-time role responsible for managing the housekeeping department to ensure a 5-star guest experience. This involves leading a team to deliver spotless rooms and warm service, maintaining departmental budgets, and partnering with other departments for smooth operations. The role requires strong leadership skills, attention to detail, and a commitment to the Atrium SPIRIT values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Requirements

  • 3+ years of hotel management experience
  • Housekeeping leadership background
  • High school diploma (or higher)
  • Strong tech skills – Familiarity with Microsoft Office and hotel systems
  • Flexibility and stamina – ready for any shift or task, and can lift up to 50 lbs

Responsibilities

  • Keep the department on budget by managing labor, cutting costs, and finding savings.
  • Ensure a 5-star guest experience by leading a team that delivers spotless rooms and warm service.
  • Train and coach Associates on cleanliness standards, brand expectations, and why details matter.
  • Manage the department with confidence—handle staffing decisions, performance feedback, and disciplinary actions when needed.
  • Partner with other departments to keep operations smooth, guests happy, and the laundry moving.

Benefits

  • 401(k) plan with company match
  • Medical, dental, and vision insurance options
  • Paid Time Off & Vacation
  • Atrium Traveler and brand discount programs
  • DailyPay
  • Wellness programs
  • Tuition reimbursement
  • Exclusive discounts on favorite brands and services
  • Community service and volunteer programs
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