The Director of Housekeeping is responsible for managing the housekeeping department to ensure a 5-star guest experience by leading a team that delivers spotless rooms and warm service. This role involves keeping the department on budget by managing labor, cutting costs, and finding savings. The Director will train and coach Associates on cleanliness standards, brand expectations, and the importance of details. They will manage the department with confidence, handling staffing decisions, performance feedback, and disciplinary actions. Additionally, this role requires partnering with other departments to ensure smooth operations, guest satisfaction, and efficient laundry services.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED