Director Of Housekeeping

HILTON BALLPARK • St. Louis, MO

1d • Onsite

About The Position

Manage the day-to-day and long term operations of the Housekeeping and Laundry departments. This role involves managing the daily operations of the Housekeeping, and where applicable, the Laundry departments. The Director of Housekeeping is responsible for budgeting, forecasting, and financial planning of the departments. They will manage the selection, training, and development of associates, focusing on maximizing associate satisfaction, productivity, and guest satisfaction. Regular inspections of the property are required to ensure adherence to cleanliness and maintenance standards. The role also involves managing operating expenses to maximize costs while providing excellent guest services, coordinating department activities with other departments for improved communication and guest satisfaction, and bearing ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies. Additionally, the Director will oversee divisional matters related to federal, state, and local employment and civil rights laws.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
• Minimum five years management experience with at least three years in housekeeping management at progressively higher levels of responsibility.

Responsibilities

• Manage the daily operations of the Housekeeping, and where applicable, the Laundry departments.
• Responsible for budgeting, forecasting, and financial planning of the departments.
• Manage the selection, training and development of associates with an eye toward maximum associate satisfaction, productivity and guest satisfaction.
• Conduct regular inspections of the property to ensure adherence to cleanliness and maintenance standards.
• Manage operating expenses to maximize costs while providing excellent guest services.
• Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction.
• Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.
• Oversee divisional matters as they relate to federal, state and local employment and civil rights laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed