Director of Housekeeping, The Highland Dallas

Davidson Hospitality Group•Dallas, TX

About The Position

The Director of Housekeeping leads the housekeeping department at The Highland Dallas, a luxury boutique hotel. The role is responsible for maintaining an impeccable level of cleanliness and comfort and ensuring a pristine, welcoming environment that supports exceptional guest experiences. The Director develops and implements operational plans, oversees department performance and resources, and leads a team of housekeeping professionals. The position requires flexibility to work irregular hours and weekends as needed.

Requirements

  • Bachelor’s degree in Hospitality Management or a related field, or equivalent experience.
  • Proven experience in housekeeping management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and commitment to maintaining high standards.
  • Knowledge of cleaning techniques, safety protocols, and industry trends.
  • Proficiency in housekeeping software and technology.
  • Flexibility to work irregular hours and weekends as needed.

Nice To Haves

  • Housekeeping management experience in a luxury hotel or resort.

Responsibilities

  • Develop and implement strategic plans for housekeeping operations.
  • Oversee and manage all aspects of the housekeeping department.
  • Ensure adherence to cleanliness and quality standards.
  • Train, mentor, and inspire housekeeping professionals.
  • Implement and maintain efficient operational processes.
  • Collaborate with other departments to meet guest needs and expectations.
  • Manage housekeeping budgets, inventory, and supply procurement.
  • Monitor and evaluate department performance and implement improvements.

Benefits

  • Multiple tiers of medical coverage
  • Dental and vision coverage
  • 24/7 Teledoc service
  • Free maintenance medications
  • Pet insurance
  • Hotel discounts
  • Tuition reimbursement
  • Paid time off, including vacation, sick, bereavement, and holidays
  • 401(k) match
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