Housekeeping Manager, The Highland Dallas

The Highland Dallas, Curio Collection by Hilton•Dallas, TX
•Onsite

About The Position

Join the energetic team at The Highland Dallas, a luxury boutique hotel that blends modern sophistication with Texas charm! Located in the vibrant heart of Dallas, our upscale property offers an exciting and dynamic environment where your talents can shine. With stylish guest rooms, newest restaurant concept The Reserve, a stunning rooftop pool, and premier event spaces, The Highland Dallas is a hub of creativity and exceptional guest service. We’re seeking passionate, driven individuals who are ready to take their hospitality careers to the next level. As part of our team, you’ll have the opportunity to create memorable experiences for our guests and thrive in a culture that values innovation, teamwork, and excellence. Elevate your career by joining The Highland Dallas family—apply today and be part of something extraordinary in the heart of the city!

Requirements

  • Ability to communicate effectively with the public and other employees
  • 6 months - 1 year prior housekeeping management experience
  • Read, write and speak English fluently
  • Experience in scheduling needs
  • Experience in efficient and timely cleaning of rooms
  • Familiar with payroll
  • No employee will pose a direct threat to the health/safety of self or others

Nice To Haves

  • The ability to communicate in Spanish is helpful
  • Hilton Experienced Preferred

Responsibilities

  • Communicating with housekeeping staff on rooms to be cleaned and special requests
  • Inspecting guestrooms and public areas to ensure they meet standards of cleanliness
  • Reporting all unsafe conditions
  • Report room status' to Front Desk
  • Follow up on guest complaints/requests regarding services
  • Inspect guestrooms for maintenance or repairs
  • Assist in training, coaching and development of team members
  • Prepare and inspect VIP rooms
  • Attend all mandatory meetings

Benefits

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match
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