Director of Housekeeping and Maintenance

Arbors at AmherstAmherst, MA
Onsite

About The Position

This is a hands-on leadership role responsible for the overall maintenance and housekeeping operations of the community, ensuring the environment is safe, clean, comfortable, and welcoming. The role involves following proven processes, thinking ahead, solving problems, and taking initiative. The schedule is Monday-Friday, full-time, with on-call responsibilities for emergencies.

Requirements

  • Strong knowledge of building systems: mechanical, electrical, and plumbing
  • Minimum 3 years of property or facilities experience (healthcare preferred)
  • Strong communication and customer service skills
  • Dependable, hands-on, and committed to excellence

Nice To Haves

  • HVAC certification preferred but not required

Responsibilities

  • Oversee all maintenance and housekeeping functions
  • Perform hands-on work including electrical, carpentry, painting, and general repairs
  • Complete apartment turnovers with speed, accuracy, and attention to detail
  • Maintain property, grounds, and building systems
  • Execute preventative maintenance to avoid costly issues
  • Supervise housekeeping staff: hiring, scheduling, training, and evaluations
  • Coordinate with other departments to keep the community running smoothly
  • Ensure work is completed safely, correctly, and on time
  • Stay mindful of costs and look for ways to complete projects efficiently
  • Be on-call for property emergencies

Benefits

  • PTO
  • Health and Dental Insurance
  • Life Insurance
  • Short- and Long-Term Disability
  • Health Care and Dependent Care FSA
  • Paid Holidays and Floating Holiday
  • Pet Health Insurance Programs
  • Employee Assistance Plans
  • Retirement Account Assistance
  • Employee Appreciation Programs
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