Director Of Hospitality
Peter Becker Community•Lower Salford Township, PA
•Onsite
About The Position
Peter Becker Community is seeking a Director of Hospitality to lead dining service, events, and resident experiences at Maplewood Estates, our vibrant Independent Living campus. This is an exciting opportunity for someone who enjoys blending hospitality, customer service, event management, and leadership to create memorable experiences for residents, families, and guests.
Requirements
- High School Diploma or GED required
- 2–5 years of experience in hospitality management, catering, event planning, restaurant management, or a related field
- Experience leading and developing service teams
- Strong organizational skills with the ability to manage multiple events and priorities simultaneously
- Exceptional customer service and relationship-building skills
- Strong communication, problem-solving, and leadership abilities
- A passion for creating outstanding experiences for older adults and their guests
Nice To Haves
- Hospitality, Event Management, or related education preferred
- Experience coordinating catering functions and special events preferred
Responsibilities
- Lead hospitality operations for Maplewood Estates, ensuring exceptional resident and guest experiences
- Plan, coordinate, and execute resident events, special functions, and community celebrations
- Oversee catering services for private events, meetings, and campus gatherings
- Manage and develop a team of servers, providing coaching, training, and performance support
- Collaborate with culinary leadership to create memorable dining and event experiences
- Ensure dining rooms, events, and hospitality services consistently reflect high standards of service excellence
- Coordinate event logistics, staffing, room setups, and service execution from start to finish
- Build strong relationships with residents and families while responding to feedback and enhancing satisfaction
- Assist with scheduling, staffing, and operational planning to support efficient service delivery
- Promote a culture of hospitality, professionalism, and teamwork throughout the department
Benefits
- Competitive Salary with Annual Increases
- Comprehensive Medical, Dental & Vision Benefits
- Short- and Long-Term Disability Coverage
- Up to 28 Days of Paid Time Off
- Bi-Annual PTO Buyout Program
- Tuition Reimbursement & Continued Education Opportunities
- Complimentary YMCA Membership
- Childcare Discounts for Full-Time Employees
- Retirement Plan Options
- Daily Discounts on Peter Becker Meals
- Discount on Non-Slip Shoes with Corporate Partners
- Access to MasterClass Learning for Leadership Development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
