Director Of Hobbs Community Safety

City of Hobbs•Hobbs, NM

5d•Hybrid

About The Position

The Director of Hobbs Community Safety will develop and be responsible for directing community safety priorities while managing community response teams and support staff as part of the Hobbs’ Community Safety (HCS) initiative. The HCS Department responds to non-life-threatening scenarios as unarmed first responder teams trained in behavioral health and social welfare issues. Responsibilities include Administrative Services, Policy and Training, Mental and Behavioral Health Response and Community Response. Oversees the preparation of division budget, grant applications and the formulation of policies in accordance with Federal and/or State regulations and the coordination of assigned activities with other divisions, departments, and outside agencies. Provide highly responsible and complex administrative support to the Administration. Establishes strategic objectives and tactics as a key stakeholder in the success of the HCS First Responder Initiative. The Director will possess a keen knowledge of First Responder programs; such as Law Enforcement Assisted Diversion, Co-Responder programs, mobile crisis, and community paramedics. Display comprehensive knowledge of the City of Hobbs law enforcement and responder services, along with establishing and maintaining professional relationships across private and public agencies, religious leaders, and non-profit organizations involved in behavioral health initiatives in Hobbs.

Requirements

Bachelor’s degree in public policy, human services, economics, public administration, or a closely related field from an accredited university or college required.
A minimum of four (4) years of experience in social services administration, criminal justice, emergency management, or a health-related field is required.
Operations, services, and activities of social service and behavioral health programs
Public safety dispatch operations, radio operation, and multidisciplinary emergency response
Knowledge of modern and complex principles and practices of safety operations
Principles and practices of program development, administration and policy development
Communicate clearly and concisely, both orally and in writing
Program development that includes operational and strategic planning, leadership, supervision, business communications, public administration and program evaluation
Critical thinking and problem-solving skills
Collaboration skills with communities that are traditionally underrepresented in local decision making
Ability to facilitate inclusive participation in programs and activities and the ability to communicate cross-culturally
Operation of standard safety and emergency equipment and machines
Understanding of cultural, social, and economic status of populations served
Principles of municipal budget preparation and fiscal responsibilities
Principles of supervision, training and performance evaluation
Principles and practices of complaint investigation
Intermediate principles of grant programs and requirements
Intermediate computer skills in the operation of basic software and hardware
Understanding of pertinent Federal, State, and local laws, codes and regulations related to funding, the care of the mentally disabled, reporting potential maltreatment of individuals, and the appropriate coordination with other agencies.
Possession of a valid New Mexico Driver's License, or the ability to obtain within thirty (30) days as provided in the New Mexico state statute

Nice To Haves

Five (5) years of supervisory experience in one or more aspects of a comprehensive social service or health-related field is preferred.
Five (5) years of supervisory experience in one or more aspects of a comprehensive social service or health-related field is preferred.

Responsibilities

Management and supervisory responsibility for professional and technical staff in assigned area; provide guidance, direction, and oversight over daily operations.
Assume full management responsibility for HCS Department, including administrative, policy and training as well as mental and behavioral health response, and community response divisions.
Manage and coordinate the organization, staffing and operational activities for assigned personnel; collaborate with division managers, other operations coordinators, and supervisors to ensure cohesive operations throughout the department.
Manage the development and implementation of division goals, objectives, policies and priorities for each program administered by HCS department
Establish appropriate service and staffing levels; monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; allocate resources accordingly
Explain, justify and defend department programs, policies and activities; negotiate and resolve sensitive and controversial issues.
Manage the development of policies and procedures; monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements to existing standards and procedures.
Establish schedules and methods for providing behavioral health services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
Plan, direct, coordinate and review the work plan for assigned staff; assign work activities, projects and programs; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
Work to coordinate appropriate protocol with Lea County Communication Authority to establish assignment of calls, monitor call response times, and coordinate responses.
Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; develop, design, and implement improvements.
Identify and respond to sensitive community and organizational issues, concerns and needs
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals
Manage the issuance and maintenance of department-issued property and vehicles
Select, train, supervise, and evaluate assigned personnel; provide or coordinate staff meetings and trainings; work with employees to correct deficiencies; implement discipline as defined by the City’s ordinance
Develop and administer the fiscal budget for HCS; help forecast funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary.
Prepare and present staff reports and other correspondence as appropriate and necessary for the City Commission, City Manager, and relevant groups.
Coordinate activities with those of other divisions and outside agencies and organizations.
Work across our diverse community and build strong partnerships with experience in community organizing, and working with public and private sectors.
Represent the department in meetings with service providers and other public and private organizations.
Be actively engaged in stress management education and training; monitor mental health wellbeing of all staff; be able to mitigate situations that lead to potential mental crisis.
Attend and participate in professional group meetings; stay abreast of new trends and innovations.
May serve on various employee committees, as required and assigned.