Director of GSI Operations

Acrisure•Saddle Brook, NJ

2d•Onsite

About The Position

This position provides an opportunity to build a career within an exciting market of the insurance industry. The Director of GSI Operations is responsible for all administrative functions of the GSI business. This role will establish technology, processes and staffing to profitably build the GSI business line. This position will build relationships with our insurance professional partners and, when required at the partners’ request, build direct relationships with plan sponsors. This role will be integral to the overall management of a book of business, managing opportunities from implementation to paid premium. The position demands a high level of resourcefulness, effective communication, adaptability, and requires critical thinking and problem-solving to drive results and meet the goals of the overall organization.

Requirements

Strong growth and business development orientation
Proficient in Microsoft Office – Word, PowerPoint, Excel
Strong technical aptitude – ability to utilize and leverage technology and systems
Strong organization skills/ability to manage multiple demands and priorities
Excellent problem solving and critical thinking skills
Projects confidence and enthusiasm about the company
Outgoing, excellent communication skills – both written and verbal
Ability to work/partner with a close team
Results oriented
Bachelor’s degree or equivalent work experience
5+ years of related industry experience

Responsibilities

Build and continually improve processes working with the assistance of resources in Operations, and Sales, including: Quoting calculators and proposal formats, Plan Enrollment / Onboarding of new plans, Policy Issuance, Audit, Policy Cancellations, Policy Ports, Plan Re-enrollment
Manage a small team of case designer and case managers.
Understand and leverage Exceptional Risk Advisors’ enrollment capabilities, services and tools
Proactively manage communication with the goal of improving enrollment and re-enrollment effectiveness
Technology and Technology Development
Actively engages with assigned advisors to understand their needs and provide tailored solutions.
Collaborate with underwriters, advisors, and clients to gather required information and facilitate communication.
Knowledge of carrier practices, policy contracts and provisions.
Must be familiar with new business processes and various state requirements.