Director of Growth

Quintessa Marketing
Onsite

About The Position

Quintessa delivers signed, pre-screened motor vehicle accident retainers to personal injury law firms. We are hiring a Director of Growth to lead the teams responsible for acquiring, retaining, and expanding those partnerships. You will directly manage Enterprise Growth Executives responsible for sourcing and closing new law firm partnerships, and Growth Managers responsible for retaining and expanding existing client relationships. This is a hands-on commercial leadership role. You will own new revenue, retained revenue, and expansion revenue while coaching the people responsible for each.

Requirements

  • Eight or more years of experience in sales, account management, client success, business development, or revenue leadership
  • At least three years of direct people-management experience
  • Proven experience leading a team responsible for a meaningful revenue target
  • Direct experience with client retention, expansion, renewals, or account growth
  • Experience coaching sales and executive-level client conversations
  • Experience managing high-value or multimillion-dollar client relationships
  • Strong forecasting and pipeline-management discipline
  • Experience hiring, onboarding, and managing performance
  • Strong analytical, communication, and presentation skills
  • CRM experience; HubSpot is preferred
  • Willingness to travel for conferences, client meetings, and business reviews
  • Applicants must be authorized to work in the United States on a full-time basis. Sponsorship is not available at this time.

Nice To Haves

  • High-ticket B2B services but with a fast close cycle
  • Performance marketing, lead generation, or client acquisition
  • Legal services or professional services
  • Recurring-revenue client relationships
  • Selling to founders, managing partners, or owner-operated businesses
  • Managing both sales and account-management teams
  • Legal-industry experience is helpful but not required.

Responsibilities

  • Lead the Enterprise Growth Executive team and own collected new-partner revenue, team and individual quota attainment, pipeline quality and coverage, sales forecasting, target-account strategy, deal qualification and strategy, call coaching and performance development, hiring, onboarding, and performance management, and consistent execution of Quintessa’s sales process.
  • Lead the Growth Managers responsible for managing multimillion-dollar client portfolios, holding them accountable for gross and net revenue retention, client health and satisfaction, executive-level client relationships, monthly and quarterly business reviews, at-risk account plans, budget increases and fund additions, new market and state expansions, documented 90-day client growth plans, and expansion pipeline and forecasting.
  • Ensure every newly closed partnership moves into Growth Management with a clear understanding of the client’s goals and expectations, markets and investment levels discussed, key decision-makers, intake capacity and operational readiness, commitments made during the sales process, known risks, and future expansion opportunities.
  • Directly coach and manage both teams through weekly one-on-ones, pipeline and account reviews, call reviews, deal and client strategy, clear performance scorecards, individual development plans, direct management of underperformance, hiring and onboarding, and consistent CRM expectations.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
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