Director of Grant Operations

GOODWILL OF SILICON VALLEY•San Jose, CA
•$135,000 - $150,000•Onsite

About The Position

Goodwill Mission Services of Silicon Valley seeks a grant operations, finance, and compliance leader to oversee a portfolio of approximately $8–9 million across seven federal, state, county, and city government grants. Reporting to the Executive Director and leading a team of five, the Director manages the grant operations lifecycle, including financial analysis, compliance, audit support, data systems, and communication with funders and internal partners. The role works closely with Goodwill of Silicon Valley, which provides accounting, payroll, HR, IT, and legal support and contributes unrestricted funds to Mission Services operations. The Director develops and monitors grant budgets, oversees invoicing and financial reporting, maintains compliance policies and controls, and keeps the portfolio audit-ready. The role also oversees the client data system and data quality standards, supports reporting and performance indicators, manages the shared-services relationship and cost-sharing arrangement with the parent organization, and may assist the Executive Director with strategic planning and stakeholder communications. The position is onsite at Goodwill of Silicon Valley headquarters in San Jose.

Requirements

  • Bachelor's degree in public administration, accounting with a nonprofit focus, a similar quantitatively oriented field, or an equivalent combination of education and experience.
  • Five or more years of progressive grants management experience or nonprofit finance experience focused on project management; experience in a grant-funded organization is ideal.
  • Direct experience and deep knowledge of federal grant compliance and the Uniform Guidance (2 CFR 200).
  • Fund accounting experience, including nonprofit GAAP and cost allocation.
  • Experience with budgeting, forecasting, and cash flow management, including grant drawdown timing.
  • Experience managing time-and-effort tracking and effort certification.
  • Experience with a single audit from the organization's side.
  • Experience managing indirect cost rates.
  • Experience with an ERP or financial management system.
  • Supervisory experience.
  • Computer literacy and knowledge of Microsoft Office.
  • Must pass a criminal background check.

Nice To Haves

  • Seven or more years of grants management or nonprofit finance experience preferred.
  • Experience with Department of Labor or Veterans Affairs grants, including HVRP or SSVF.
  • Experience with California state and county workforce or reentry funding.
  • Familiarity with a client data or case management system such as CaseWorthy.
  • General technology savviness across systems, BI tools, time-tracking software, Microsoft Excel, and PowerPoint.
  • Experience working inside or alongside a parent organization or shared-services arrangement.
  • MBA or CPA with project management experience or certification highly desired.
  • Familiarity with NetSuite.
  • Intermediate to advanced Excel skills preferred.

Responsibilities

  • Develop grant budgets compliant with 2 CFR 200 and funder-specific guidelines, and monitor budget-to-actual across the portfolio.
  • Lead invoicing, drawdown support, and financial reporting across seven awards.
  • Analyze remaining grant budgets and advise on efficient and impactful use of funds.
  • Translate the parent organization's general ledger into grant-compliant financial output and support audits.
  • Manage grant-specific indirect cost rates and coordinate with the parent organization's accounting team to maintain audit-ready supporting documentation.
  • Own the department's compliance infrastructure, including policies, written procedures, internal controls, records and retention, training, and monitoring.
  • Develop and maintain compliance policies and standard operating procedures for training and operations across funders.
  • Own eligibility rules, documentation standards, and file review across funders.
  • Own the time-and-effort policy, certification schedule, and standards; the Compliance Analyst handles monthly certification mechanics.
  • Review, approve, and certify reconciliation between grant billing and program reporting, including AB109-to-CFET claiming reconciliation.
  • Set records and retention standards across awards.
  • Train staff on compliance procedures and monitor adherence.
  • Maintain audit readiness and serve as the point of contact for the parent organization's single audit.
  • Support financial and risk-management standards within the CARF accreditation process; CARF conformance ownership remains with another role.
  • Oversee the CaseWorthy client data system administered by an outside vendor and work toward bringing its administration in-house.
  • Set data quality standards that can be maintained as enrollment scales.
  • Work on appropriate BI tools to improve reporting and help develop grant-level key performance indicators.
  • Support setup of the NetSuite Social Impact module.
  • Manage the service relationship with Goodwill of Silicon Valley across finance, HR, IT, and legal.
  • Own the cost-sharing arrangement between Goodwill Mission Services and Goodwill of Silicon Valley.
  • Occasionally act as chief of staff to the Executive Director of Mission Services and assist with strategic planning cycles and stakeholder communication.
  • Establish a reconciliation process between grant billing and program reporting.
  • Strengthen intake data quality controls so they hold as enrollment scales.
  • Design the team and controls so invoicing or reporting does not depend on a single role.
  • Keep the portfolio audit-ready across all seven awards.
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