Director of Golf

Trump Miami Resort Management LLC• Doral, FL, US, FL

13d•Onsite

About The Position

The associate must have a clear understanding of the Golf, Membership and Concessions Operations. This role is responsible for the oversight, coaching, and development of Resort Head Professional, Membership Head Professional, and Concessions Managers. The position involves the creation, implementation, and accountability for all departmental SOP’s, LSOP’s, and sequence of service standards, as well as final approval of all weekly operations schedules. The Director of Golf will create and support golf operation leaders in various areas including cart maintenance, uniform planning, range maintenance programs, range ball inventory, rental club asset management, lost and found processes, and daily art cleanliness programs. Additionally, the role oversees membership golf operations, assists with member complaints, approves the membership golf event calendar, and coaches golf professionals within the membership department. Financial responsibilities include managing the annual golf operations expense budget, forecast, and checkbook, operating the business according to budget and demand, and overseeing payroll records. The Director of Golf will also partner with the Dir of Agronomy to build and communicate golf course and practice facility maintenance programs and schedules, and act as a liaison between EZGO and Textron for golf cart operations and billing. A full understanding of the tee times system, including rate building and tee sheet maximization, is required.

Requirements

PGA/LPGA CLASS A member
Head Pro experience or 3-5 years as 1st Assistant

Nice To Haves

Four year degree preferred

Responsibilities

Responsible for oversight, coaching and developing Resort Head Professional, Membership Head Professional and Concessions Managers
Creation, implementation and accountability for all departmental SOP’s, LSOP’s and sequence of service standards
Final approval of all weekly operations schedule
Create a plan and support golf operation leaders on: Supervisors on Cart Maintenance, Rental Maintenance and Bag Room Organization/Cleaning, Uniform plan and purchasing for all areas of oversight, Working with grounds to create and implement a range maintenance program (mats/no mats, location, morning closures etc...), Range ball inventory and swap out / Range furniture and upkeep, Continuing all maintenance of range assets, Rental Swap out / Rental Club - Asset Management (bags, clubs, balls, etc…), Process for Lost and Found, Daily/weekly art cleanliness and maintenance programs
Oversee / Support membership golf operations: Assist with the handling of member complaints and concerns, Final approval on membership golf event calendar of events, Help coach and develop Head Pro, 1st Assistant, 2md Assistant and Assistant golf professionals in the membership department
Responsible for annual golf operations expense budget, forecast and checkbook
Create and operate business according to budget, forecast and business demand. Maintains and oversees payroll records
Partner with Dir of Agronomy to build and communicate golf course and practice facility maintenance programs and schedule
Liaison between EZGO and Textron to ensure all resort and golf carts are operational and billed properly
Understanding all necessary parts and labor required for cart repair and maintenance
Full understanding of the tee times system and ability to coach and assistant other associates in regards to rate building and tee sheet maximization
Inspect course conditions on a regular basis and communicate with Superintendent
Attend all corporate and member functions and meetings
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.