Director of Global Identity Platform & Product Strategy

Comcast•Philadelphia, PA

20h•Onsite

About The Position

Comcast isn’t your father’s cable company. We are a Fortune 100 technology enterprise -- a dynamic collective of skilled, passionate people learning and employing leading-edge technologies. We deliver the best in TV, Internet, voice, mobile, and home management solutions. Our Comcast Identity Management team is focused on delivering world-class customer experiences in the authentication, identity management, customer data, and cybersecurity spaces. We use the latest tools and technologies to enable hundreds of millions of daily transactions. And we do it through an inclusive culture -- one that prizes diversity as integral to our growth. Our teams are at their best when they mirror the wide spectrum of backgrounds and experiences of our customers. Our Comcast Identity Management team is looking for an enthusiastic, passionate, strategic, hard-working individuals who thrive in a collaborative, kinetic environment. If you have experience building scalable, secure, cloud-based applications with a consumer product vision and mindset, and are excited about impacting millions of users, while learning new skills and furthering your career, then look no further – we are a team for you! The Director of Identity Platform leads the product vision, strategy, and roadmap for a global identity platform that supports authentication, authorization, privacy, consent, and customer identity lifecycle across multiple regions and business lines. This role drives a customer‑first identity experience, ensuring secure, seamless, and scalable authentication and account management. The Director brings deep technical understanding of modern identity standards, strong product leadership, and expertise in privacy and regulatory requirements to unify identity platforms, accelerate adoption, and deliver compliant, friction‑right experiences. This leader will build and mature a product organization, partner closely with cross‑functional stakeholders, and guide the platform through global expansion, data‑driven optimization, and high‑scale integrations. This is an onsite role based in Philadelphia due to the stakeholder and team concentration.

Requirements

10+ years product management experience with identity, security, or platform products.
5+ years leading product organizations or managing product managers.
Strong expertise in OIDC, OAuth2, WebAuthn/FIDO2, JWT, RBAC/ABAC, policy‑as‑code.
Experience with GDPR, CPRA, and global regulatory environments.
Demonstrates strong product and UX leadership, with hands‑on experience in funnel instrumentation, A/B testing, and conversion optimization.
Brings practical privacy and compliance expertise across U.S. and EU regulatory environments, including audit governance and engagement with regulatory bodies.
Possesses cloud‑native platform experience, including Kubernetes, service mesh technologies, observability practices, KMS/HSM, and reliability engineering.
Leadership in multi‑region or multi‑tenant platforms/architecture.
Ability to collaborate with architecture, security, and data teams.
Strong technical literacy and ability to partner with architects.
Expertise in authentication, authorization, privacy, and identity lifecycle.
Deep understanding of identity UX and friction‑right strategies.
Executive‑level stakeholder communication.
Experience driving large‑scale migrations and platform consolidation.

Responsibilities

Define and own the long‑term product strategy, vision, and multi‑region roadmap for the identity platform.
Champion a customer‑first approach to identity experiences, informed by competitive analysis, user research, and industry best practices.
Lead prioritization across authentication, authorization, privacy, consent, fraud/risk, account recovery, and identity lifecycle areas.
Partner with technical leaders to guide architectural direction, ensuring platform scalability, resilience, and standards alignment.
Ensure all identity flows meet global privacy, compliance, and regulatory requirements.
Build, mentor, and scale a product team, including managers and senior product leaders.
Drive alignment across markets, regions, and business units to support unified identity experiences and consistent platform adoption.
Oversee product schedules, release planning, and rollout coordination with partner teams.
Lead data‑informed decision‑making using funnel analytics, telemetry, experimentation, and performance insights.
Represent identity platform needs in governance, privacy reviews, and cross‑functional strategic planning.
Partner with GTM/operations teams on launch readiness, communication, integration guidelines, and post‑launch optimization.