Director of Fund Services
About The Position
Lead operations for Belltower, AngelList’s fund services division, as it expands its institutional offering and brings more automation into daily operations. This leadership role will transform fund administration at the intersection of AI and private markets, including redesigning how work is done and determining where AI tools can handle work and where expert judgment is needed. The role owns delivery quality, controls, client experience, and team performance. It leads experienced managers across onshore and offshore teams and works closely with Product and Engineering. Success means improving operations while maintaining strong client service.
Requirements
- Experience building and scaling complex operations with financial, legal, tax, or compliance consequences.
- Ability to explain the scale of operations managed and results delivered.
- Experience leading managers through meaningful change.
- Sound risk judgment, strong client instincts, and practical technology experience.
- Experience building or running strong control environments, including preventive and detective controls, clear ownership, and audit-ready evidence.
- Ability to learn a complex domain quickly while working through experienced managers.
Nice To Haves
- Fund administration experience is valuable.
- A track record of quickly learning in adjacent backgrounds.
- Interest in reshaping a complex service business with AI.
Responsibilities
- Lead operational changes to implement AI tooling in practice, including team responsibilities, controls, training, and success measures.
- Develop managers, establish clear accountability, and build service capabilities for larger clients.
- Improve delivery times and productivity.
- Resolve root causes of errors and prevent repeat incidents.
- Use operational evidence to prioritize workflow changes and safe, useful automation with Product and Engineering.
- Keep the client experience central to operational decisions.
- Own delivery quality, controls, client experience, and team performance.
- Lead experienced managers across onshore and offshore teams.
Benefits
- Competitive base salary, benefits, and equity package.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
