Director of Food & Beverage at Saint John's Resort

Schulte Hospitality Group • Plymouth, MI

6d

About The Position

Saint John’s Resort is a premier destination resort rooted in purpose, hospitality excellence, and community impact. Situated on 200+ acres in Plymouth, Michigan, the property blends historic architecture with modern luxury and operates as a flagship Humanitarian Hotel—where profits support charitable initiatives through the Pulte Family Charitable Foundation.

The resort features a high-volume, complex, multi-outlet Food & Beverage operation, including elevated restaurants and lounges, expansive banquet and catering services, large-scale weddings and social events, corporate conferences, and Food & Beverage operations supporting a Championship Golf Course. This role oversees a dynamic, fast-paced environment requiring strong operational discipline, financial acumen, and a hands-on leadership approach.

With an emphasis on guest experience, associate engagement, and execution at scale, Saint John’s Resort, offers a rare opportunity to lead one of the region’s most robust and visible resort Food & Beverage platforms while shaping strategy, elevating standards, and driving continuous improvement across all outlets.

The Executive Director of Food & Beverage provides strategic leadership and executive oversight of all F&B operations at Saint John's Resort. This role is responsible for driving operational excellence, cultivating a service-first culture, and delivering exceptional guest experiences across all outlets, banquet operations, and event services. The Executive Director partners closely with the Assistant Director of Food & Beverage, who manages daily operations, while focusing on strategic planning, performance optimization, financial stewardship, and the development of a high-performing leadership team.

Requirements

• 8+ years of progressive leadership experience in food & beverage operations across outlets and high-volume events
• Minimum 5 years in an executive or senior leadership role (Director level or above)
• Proven track record of driving measurable improvement in guest satisfaction, financial results, and team culture
• Strong financial acumen with demonstrated success in budgeting, forecasting, P&L management, and cost controls
• Exceptional leadership, coaching, and communication skills with the ability to inspire high-performing teams
• Experience managing multi-outlet operations including restaurants, bars, in-room dining and high-volume banquet and event operations (weddings, corporate events, golf outings)
• Flexibility to work evenings, weekends, and holidays as business demands require
• Strong acumen in ProfitSword and Actabl Suite.
• Minimum of High School education, post-high school education preferred
• Minimum of 3 years experience as a Restaurant General Manager or Director of Food & Beverage
• Food Handler and Alcohol Awareness Certifications (if applicable)
• Knowledge of alcohol serving practices and standards
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Experience in the recruiting, interviewing and hiring of restaurant, bar and culinary talent
• Experience managing Restaurant and Bars in the capacity of Assistant General Manager or higher
• Extensive passion for and an understanding of the Restaurant and Bar industry and proven track record of success
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Team player
• Ability to exceed expectations of guests
• Problem solving, decision-making and conflict-resolution skills

Nice To Haves

• Experience in a Forbes 5 star/5 diamond luxury hospitality, resort, and large-scale conference center environments
• Culinary background or deep understanding of kitchen operations
• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Certification in food safety management (ServSafe Manager or equivalent)
• Bachelors Degree in Hospitality/Restaurant Management or equivalent is preferred

Responsibilities

• Strategic F&B Planning
• Operational Excellence
• Service Excellence & Guest Experience
• Financial Stewardship
• Culture Building & Leadership Development
• Leadership & Cross-Functional Collaboration
• Responsible for budgeted revenues and expenses and improves profitability related to the Food & Beverage Department
• Monitors budgets in all areas of cost control with consistent focus on cost of inventory, sales, and payroll
• Increases level of guest satisfaction by delivery of an outstanding product and service
• Understands and executes all brand directives for strategic partners
• Complies with brand dictated menus and programs
• Directs the daily activities and assignments of staff, ensure appropriate coverage, develop and communicate departmental strategies and goals, and assign/prioritize work
• Directs Supervision to the Executive Chef to provide excellent quality and presentation of all food to the guests
• Provides direct oversight of the property wide Banquet and Catering options
• Partners with the Sales Department to review all F+B minimums and selling guidelines.
• Collaborates with Director of Sales on sales and marketing strategies
• Accountable for all Brand Standards related to Food and Beverage
• Directly leads all aspects of banquet operations including developing and maintaining managerial and captain oversight of all operations
• Reviews and approve all menus and pricing in restaurant outlets and banquet/catering.
• Ensures that evaluation of food product, front-of-house employee performance, and development of product consistent with our market position.
• Develops a selection and pricing strategy for all liquors and wines, and supervise their procurement
• Ongoing maintenance of the physical asset through capital planning as required in the budget process
• Follows all Health and Safety regulations
• Interviews, hires, and trains employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve
• Other duties as assigned

Benefits

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: High school or GED