Director of Food & Beverage - EC
About The Position
The Director of Food & Beverage provides strategic and operational leadership for the hotel’s food and beverage concepts and supports the Executive Committee. The role is accountable for profitability across outlets and operations, including room service, restaurants, banquets, pool, kitchens, stewarding, and retail, through revenue generation, cost control, guest satisfaction, and associate engagement. Responsibilities include financial management, budgeting and forecasting, payroll and equipment cost control, service quality, menu development, and compliance with applicable employment and civil rights laws. The Director champions guest-centered hospitality and works across departments, with third-party restaurant operators, vendors, the executive chef, and culinary teams. The position also selects, trains, coaches, and develops leaders and associates, fostering continuous learning and strong performance. The role requires movement throughout the hotel and kitchen areas to monitor food quality and service standards.
Requirements
- At least five years of food and beverage management experience.
- Excellent verbal and written communication skills.
- Ability to prepare and analyze data, figures, and computer-generated transcriptions.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
- Ability to continually learn, adapt to, and master new operating systems.
- Knowledge of food service techniques and cost controls, including labor, productivity, food cost, and other expenses.
- Knowledge of food and alcoholic beverages.
- Knowledge of hotel food and beverage operations.
- Budgetary analysis capabilities.
- Ability to work a flexible schedule, including weekends and holidays.
- Ability to stand and remain mobile for extended periods during scheduled shifts.
- Ability to lift and carry up to 50 pounds regularly and for extended periods.
- Ability to push and pull food-serving equipment and carts weighing up to 200 pounds on a semi-regular basis.
Nice To Haves
- Luxury hotel experience.
Responsibilities
- Provide strategic and operational leadership, guidance, direction, and tactical expertise for food and beverage concepts.
- Support the Executive Committee with specialist expertise.
- Drive hotel profitability across food and beverage outlets and operations through revenue generation, cost control, guest satisfaction, and associate engagement.
- Prepare financial reports, annual budgets, and monthly forecasts, and meet established goals and objectives.
- Manage the operation’s profit and loss and make decisions related to its financial management.
- Control payroll and equipment costs, minimizing loss and misuse.
- Champion guest-centered service and promote hospitality, professionalism, and attention to detail among food and beverage associates.
- Implement cost-control measures and revenue-enhancement strategies while maintaining service quality.
- Interact positively with guests and promote hotel facilities and services.
- Resolve service opportunities to the satisfaction of the involved parties.
- Maintain communication with other departments to ensure guest service needs are met.
- Work with third-party restaurant operators, vendors, and partners.
- Move throughout the hotel and kitchen areas to monitor food quality and service standards and take action as needed.
- Select, train, and develop key leadership personnel within the division and its departments.
- Provide ongoing coaching, performance feedback, and career development opportunities.
- Foster continuous learning, innovation, and excellence, and recognize outstanding performance.
- Oversee menu development, culinary innovation, and food presentation to ensure offerings are creative, on-trend, and aligned with guest preferences.
- Work with the executive chef and culinary team to maintain high standards.
- Exercise personnel-action discretion within hotel policies.
- Oversee divisional matters relating to federal, state, and local employment and civil rights laws.
- Perform additional duties as assigned based on business needs.
Benefits
- Discretionary Time Off (DTO)
- Healthcare benefits
- Health Savings Account and Flexible Spending Accounts
- 401(k) retirement plan with company matching, full vesting, and a loan option
- Banking and investing program with preferred rewards, mortgage discounts, and waived fees
- Fertility and family-forming assistance
- Parental leave pay differential
- Pet insurance
- Hotel discounts
- Free meals
- Fitness and wellness discounts
- LinkedIn Learning membership
- Community engagement opportunities
- Associate events throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
