Director of Food & Beverage Services
About The Position
The Director of Food and Beverage Services provides strategic and operational leadership for all dining programs across the campus, ensuring a high-quality, resident-centered experience. The role oversees food and beverage operations, including culinary innovation, financial stewardship, regulatory compliance, and team leadership, to deliver efficient, sustainable, and health-conscious meal services. The Director creates an engaging dining environment that supports residents’ social, emotional, and physical well-being. By optimizing operations and fostering a culture of excellence, the position aims to improve community satisfaction and contribute to a vibrant, welcoming place for residents. The Director leads dining program development and execution; oversees menus, catering, special events, and service standards; gathers and responds to resident feedback; manages budgets, costs, staffing, purchasing, and inventory; ensures regulatory and safety compliance; and recruits, trains, supervises, and develops dining staff. The role requires a flexible schedule that may include evenings, weekends, and holidays. Physical demands include lifting up to 50 pounds and standing for up to eight hours or more.
Requirements
- Minimum of 5 years of food and beverage management experience.
- Experience overseeing large-scale dining operations, catering, and special events.
- Strong budgeting, cost control, operational management, and financial planning skills.
- Experience with inventory management, purchasing systems, and operational reporting.
- Proficiency in POS systems, Microsoft Office Suite, and Google Workspace.
- Extensive knowledge of food safety regulations, sanitation standards, and health code compliance.
- Current ServeSafe certification required.
- Proven ability to lead, motivate, and develop high-performing teams.
- Strong communication, organizational, and interpersonal skills.
- Commitment to delivering exceptional resident and guest experiences.
- Ability to lift up to 50 pounds.
- Ability to stand for up to 8 hours or more.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays as required.
Nice To Haves
- Leadership experience within senior living, hospitality, healthcare, or high-volume dining environments.
- Liquor license certification.
Responsibilities
- Lead the development and execution of diverse, seasonal, and nutritionally balanced dining programs.
- Oversee menu planning, catering services, and special events across the community.
- Ensure meal offerings support resident wellness, satisfaction, and dietary preferences.
- Monitor dining quality, presentation, and overall service standards.
- Gather and respond to resident feedback, address concerns, and identify opportunities to enhance dining services.
- Support flexible dining options, including take-out services and convenience store offerings.
- Foster a welcoming dining environment that promotes community connection and satisfaction.
- Develop and manage departmental budgets, operational costs, labor expenses, and inventory controls.
- Implement strategic purchasing practices and use GPO resources to maintain financial sustainability.
- Monitor operational performance and identify opportunities for increased efficiency and cost savings.
- Use POS systems, Microsoft Office, and Google Workspace tools to support reporting and operational effectiveness.
- Ensure compliance with health, sanitation, food safety, and workplace safety regulations.
- Conduct regular inspections to maintain cleanliness, safety, and regulatory standards.
- Oversee responsible alcohol service operations and maintain liquor license compliance.
- Maintain current knowledge of food service regulations and industry best practices.
- Recruit, hire, train, supervise, and develop culinary and dining services staff.
- Manage staff scheduling and ensure appropriate operational coverage across all shifts.
- Foster a culture of hospitality, accountability, teamwork, and operational excellence.
- Provide coaching, performance management, and ongoing professional development opportunities.
Benefits
- Premium medical, dental, and vision coverage for employees and their families.
- 401(k) retirement planning.
- Employer-paid life, AD&D, and short- and long-term disability insurance.
- Paid vacation and official holidays, plus two floating holidays.
- Coverage options for dependents and pet insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
