Director of Food & Beverage

Granby Ranch • Granby, CO

6d • $90,000 - $110,000 • Onsite

About The Position

Granby Ranch is seeking a dynamic, service-oriented Director of Food and Beverage with the ability to build high functioning, detail-oriented teams, grow and expand culinary options and thrive within a strong team-oriented environment. As a senior leader, this position models operational excellence, hospitality, and exceptional leadership with consistency. The F&B Director executes on future vision and strategy while ensuring excellent guest and employee experience in daily operations. This position is responsible for all aspects of the F&B division including staff management for multiple outlets, ensuring safe practices and compliance with all food and alcohol service standards, disciplined financial planning and execution, partnering closely with most resort teams including Mountain Operations, Marketing, Events, HR, and Facilities to ensure excellent culinary experiences. The successful candidate will thrive in a culture of accountability, communication, collaboration, and teamwork.

Requirements

• Ability to assist in any area of the food and beverage operation as needed.
• Ability to maintain a friendly, professional, and helpful attitude to all guests, vendors, and staff.
• Ability to solve problems and manage conflict, diffuse confrontational situations, and manage guest concerns to resolution.
• Ability to maintain a calm and professional demeanor in a demanding, high volume and fast-paced work environment; works well under pressure.
• Proficiency in Microsoft programs with strong working knowledge of Excel and Outlook.
• College degree or equivalent experience in food and beverage industry required.
• Current ServSafe Certification required.
• Current Colorado Responsible Vendor Training required.
• Minimum of five (5) yrs experience in food & beverage management required.
• Minimum of five (5) years building and managing an annual operating budget, including labor and expense management and capital projects.
• Minimum of five (5) years’ experience in a food & beverage resort environment with multiple types of outlets such as dining hall, food truck, full-service restaurant, catering both plated and buffet style, outdoor BBQs for special events is required.
• Experience managing point of sale systems including product set up, pricing, taxes, and printers is required.
• Must be 21 years of age or older with a valid driver’s license and motor vehicle record that satisfies company insurance requirements.

Nice To Haves

• Culinary experience or training preferred.
• Creating food & beverage department manuals, standard operating procedures, detailed opening/closing procedures and checklists.

Responsibilities

• Responsible for all aspects of daily operations for multiple dining outlets including full-service restaurant, winter season dining hall, coffee shop, food truck, outdoor/remote bars for events and holidays, après ski bar & lounge, internal and external events, and catering for weddings and special events.
• Oversight, guidance, and growth for all menus in the resort’s F&B outlets.
• Ensure proper staffing levels, timely schedules and payroll approvals and appropriate management of employees’ time off requests.
• Timely, detailed, and clear communication via multiple channels with all levels of F&B team as well as other department heads, ownership, vendors, and ensures professional, efficient communication and collaboration between culinary and front-of-house teams.
• Make decisions considering entire resort operation, ability to adjust in collaboration with other departments for business volume, staffing, weather, skier numbers, and other factors.
• Manage and monitor food and beverage purchasing and receiving, with continuous review of costs of goods sold, establishing professional relationships with vendors, including negotiating with suppliers to ensure best pricing and service.
• Set standard for food quality, preparation, timeliness, appearance, portions, presentation, service, and ambiance.
• Develop wide variety of food and beverage options throughout the resort utilizing current outlets and developing ideas for new culinary options.
• Hold managers, supervisors, and staff accountable for quality, service, cleanliness, safety, financial results, and company policies.
• Maintain working knowledge of State of Colorado health codes, food safety laws and liquor codes; maintain records required by government agencies.
• Ensure all kitchen and catering equipment, furniture, and fixtures are in good working order; communicate immediately with general manager and facilities for necessary repairs, replacement, and owning it through to completion.
• Build, manage, and execute annual operating budgets, capital purchases/projects, business plans, menus, staff planning before or within timelines.
• Maintain wine and beverage list with variety, quality, and rotating seasonal hand-crafted cocktail options; conduct tastings and training sessions for the team.
• Identify and work complex problems to resolution engaging appropriate team members in the process including general manager, human resources, marketing/events, venue management, mountain operations, vendors, or clients.
• Obtain and see to the appropriate use of equipment, facilities, and materials needed to execute food and beverage outlets.
• Interview, hire, evaluate, motivate, develop, reward and hold accountable all food & beverage personnel.
• Orientate, motivate, train and educate all dining personnel in Granby Ranch’s policies, procedures and rules.
• Ensure grooming and appearance of food & beverage employees meet company standards.
• Establish and maintain positive and productive working relationships with other departments and staff members, helping and supporting as needed.
• Attend and contribute to manager meetings; conduct regular food & beverage team meetings and trainings.
• Maintain knowledge of local competition and general industry trends and standards.
• Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.
• Monitoring/assessing performance of one’s self, other individuals, and/or the organization to make improvements or take corrective action.
• Talk to others to convey information effectively.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Actively look for ways to help people.
• Other duties as assigned.

Benefits

• paid sick time
• free Granby Ranch season pass
• free skiing and riding at 15 other Colorado resorts
• discounts on in-house food & beverage, rentals, lessons, and retail
• health benefits (medical, dental, vision, life, short-term and long-term disability)
• retirement benefits
• two-weeks paid time off per year
• Employee housing is available for full-time seasonal and year-round employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree