Director of Food & Beverage Services

2LIFE COMMUNITIES•Newton, MA

17h

About The Position

The Director of Food and Beverage Services provides strategic and operational leadership for all campus dining programs, ensuring a high-quality, resident-centered experience. The role oversees food and beverage operations, including culinary innovation, financial stewardship, regulatory compliance, and team leadership, to deliver efficient, sustainable, and health-conscious meal services. The Director develops dining experiences that support residents’ social, emotional, and physical well-being and contribute to a welcoming community. The Director leads dining program development and execution, menu planning, catering, and special events; oversees resident experience and feedback; manages budgets, costs, labor, inventory, purchasing, and operational performance; maintains compliance with food, health, sanitation, workplace-safety, and alcohol-service requirements; and recruits, develops, and supervises dining staff. The role uses POS systems, Microsoft Office, and Google Workspace for reporting and operational effectiveness. The position requires the ability to lift up to 50 pounds and stand for up to eight hours or more. A flexible schedule, including evenings, weekends, and holidays as required, is necessary.

Requirements

At least 5 years of food and beverage management experience.
Current ServeSafe certification.
Strong budgeting, cost-control, operational-management, and financial-planning skills.
Experience with inventory management, purchasing systems, and operational reporting.
Proficiency in POS systems, Microsoft Office Suite, and Google Workspace.
Extensive knowledge of food-safety regulations, sanitation standards, and health-code compliance.
Proven ability to lead, motivate, and develop high-performing teams.
Strong communication, organizational, and interpersonal skills.
Commitment to exceptional resident and guest experiences.
Ability to lift up to 50 pounds.
Ability to stand for up to 8 hours or more.
Willingness to work a flexible schedule, including evenings, weekends, and holidays as required.

Nice To Haves

Leadership experience in senior living, hospitality, healthcare, or high-volume dining environments.
Experience overseeing large-scale dining operations, catering, and special events.
Liquor license certification is strongly preferred.

Responsibilities

Lead the development and execution of diverse, seasonal, and nutritionally balanced dining programs.
Oversee menu planning, catering services, and special events across the community.
Ensure meal offerings support resident wellness, satisfaction, and dietary preferences.
Monitor dining quality, presentation, and service standards.
Gather and respond to resident feedback; support flexible dining options, including take-out and convenience store offerings.
Foster a welcoming dining environment and address resident concerns while identifying ways to improve services.
Develop and manage departmental budgets, operating costs, labor expenses, and inventory controls.
Implement strategic purchasing practices and use GPO resources to support financial sustainability.
Monitor operational performance and identify efficiency and cost-saving opportunities.
Use POS systems, Microsoft Office, and Google Workspace for reporting and operational effectiveness.
Ensure compliance with health, sanitation, food-safety, and workplace-safety regulations.
Conduct inspections to maintain cleanliness, safety, and regulatory standards.
Oversee responsible alcohol service and maintain liquor-license compliance.
Maintain knowledge of food-service regulations and industry best practices.
Recruit, hire, train, supervise, and develop culinary and dining-services staff.
Manage staff scheduling and ensure appropriate operational coverage across all shifts.
Foster hospitality, accountability, teamwork, and operational excellence.
Provide coaching, performance management, and professional development opportunities.