Director of Food & Beverage Services

2LIFE COMMUNITIESNewton, MA
Onsite

About The Position

The Director of Food and Beverage Services provides strategic and operational leadership for all dining programs across the campus, ensuring a high-quality, resident-centered experience. This role oversees all aspects of food and beverage operations, combining culinary innovation, financial stewardship, regulatory compliance, and team leadership to deliver efficient, sustainable, and health-conscious meal services. With a strong understanding of the impact dining has on overall well-being, the Director is responsible for creating an engaging environment that supports the social, emotional, and physical health of residents. By optimizing operations and fostering a culture of excellence, this role ensures that the dining program enhances community satisfaction and contributes to a vibrant, welcoming place residents are proud to call home.

Requirements

  • Minimum of 5 years of experience in food and beverage management, with at least 2 years in a leadership role within a senior living community or hospitality environment.
  • Responsible for managing all culinary team members, including cooks, servers, and wait staff, and dishwashers.
  • Proven ability to develop and manage budgets, optimize operational costs, and ensure financial sustainability.
  • Comfortable with computer technology. Ability to become proficient in Google Suite for Work (Gmail, Drive, Docs, Sheets, Slides) and Microsoft Office (Excel, Word, PowerPoint).
  • Ability to implement and utilize Point of Sale systems that provide accurate purchases and account balance information for residents.
  • In-depth knowledge of food safety standards, dietary regulations, and local health codes.
  • Current ServeSafe certification.
  • Liquor License Certification

Nice To Haves

  • A Culinary degree is highly desirable.

Responsibilities

  • Oversee the development of catering programs for community events, serving residents, guests, and special gatherings.
  • Ensure all program menus offer a variety of food choices that align with individual nutritional needs and preferences while providing a selection of fresh, healthy, affordable, and enticing meal options.
  • Prepare seasonal menus and ensure timely execution of menu changes.
  • Regularly review and adjust dining programs to ensure they are responsive to resident feedback and operational effectiveness.
  • Coordinate take-out options in the servery and convenience store.
  • Regularly engage with residents to gather feedback, discuss dietary preferences, and address any concerns related to the dining program.
  • Collaborates with volunteers to support and enhance dining services as appropriate.
  • Conduct regular inspections to ensure adherence to health, safety, and sanitation regulations and to identify opportunities for additional staff training.
  • Ensure compliance with local and state health, sanitation, and safety codes and regulations.
  • Establish competitive purchasing practices and use Group Purchasing Organization (GPO) technology to ensure cost-effective inventory management while maintaining high-quality standards.
  • Create and manage the annual dining services budget, using financial data to guide operations and ensure financial sustainability.
  • Monitor operational costs and adjust food offerings, purchasing practices, and staffing levels.
  • Oversee the responsible management of alcohol services, ensuring all regulatory requirements are met and the liquor license is maintained.
  • Manage and monitor kitchen staff scheduling, ensuring efficient operation and appropriate coverage for all shifts.
  • Interview, hire, train, and supervise dining staff, ensuring they receive ongoing support and development opportunities.
  • Identify and address staff developmental needs; provide training to ensure all team members meet performance standards.

Benefits

  • Premium Medical, Dental, and Vision coverage for you and your family.
  • 401(k) retirement planning and employer-paid Life, AD&D, and Disability insurance (Short & Long Term).
  • Generous paid vacation, official holidays, plus 2 floating holidays to use whenever you need a break.
  • Inclusion for your "+1" and dependents, plus Pet Insurance for your furry family members.
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