Director of Food and Beverage - Branson Convention Center

ASM Global•Branson, MO

1d•Onsite

About The Position

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! Global Hospitality We believe that exceptional venue experiences should extend beyond game day and show time. From five -star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, inhouse bakeshops and a warm welcome at every turn.

Requirements

Bachelor’s Degree (BA) in Food & Beverage Management or related field preferred but not required
Minimum (5) years’ experience in management level position in Food & Beverage
Or equivalent combination of education and experience
Prior supervisory experience preferred
Serve Safe certification
Proven track record of improving kitchen and front of house efficiencies, quality and relative costs
Strong interpersonal, written, and verbal communication skills
People skills: Dealing with the public and team professionally
Must be detail-oriented and extremely organized with the ability to learn new programs and procedures quickly
Must be proficient in Microsoft Word, Excel, and PowerPoint
Ability to lift 30+ lbs. and stand for long periods of time
Must be flexible to work extended hours due to business requirements including nights, weekends and holidays
Must be open to providing incidental or short-term support to other facilities
This position will work with limited supervision and will require the ability to interact with all levels of staff including management

Responsibilities

Lead the strategic vision for the Food & Beverage department, creating unique culinary and guest experiences that elevate the brand, attract new business, and drive profitability. Champion innovative concepts that set the venue apart in the marketplace.
Partner with the General Manager to craft and execute forward-thinking financial and operational strategies including revenue optimization, expense management, and capital investment plans designed for sustainable growth.
Evaluate operations through an entrepreneurial lens, identifying opportunities for innovation, efficiency, and enhanced guest satisfaction. Implement best-in-class systems and technologies that advance productivity and elevate the guest experience.
Build, mentor, and inspire a dynamic Food & Beverage team with an ownership mindset. Oversee recruitment, training, and development while fostering a culture of creativity, accountability, and excellence.
Oversee F&B execution during events to ensure quality, creativity, and client satisfaction. Collaborate with clients and partners to customize offerings that reflect evolving tastes and emerging trends.
Analyze performance data including food sales, labor costs, and guest metrics to identify new revenue streams, enhance margins, and ensure long-term financial health. Maintain rigorous cost controls while investing in innovation.
Ensure all operations meet or exceed health, safety, and sanitation standards. Promote sustainable practices and responsible sourcing to align with modern hospitality trends.
Regularly assess and refine menus, service styles, and presentation. Sample offerings to ensure consistent excellence and introduce innovative dining concepts that surprise and delight guests.
Build strong relationships across internal departments, vendors, and community partners to drive integrated success and create a cohesive guest experience.
Represent the venue at civic, social, and industry events to strengthen community connections and enhance brand visibility.
Review and act upon customer feedback, surveys, and market insights to identify opportunities for continuous improvement and innovation in service delivery.