Director Of Food and Beverage
Caesars Entertainment•Reno, NV
•Onsite
About The Position
Directs the overall operation of the Food & Beverage Department. Requires a blend managerial ability, polished communication skills, and customer service excellence. Their daily responsibilities are diverse and demand the ability to adapt to various challenges and ensure a smooth and successful operation within the different establishments in Circus Circus, Silver Legacy and El Dorado Casinos.
Requirements
- Demonstrated ability to communicate effectively, both verbal and written
- Strong organizational and analytical skills
- Must possess strong financial analysis and cost control techniques
- Capable of designing and engineering menus
- Exceptional organizational development and personnel assessment/development skills.
- Must be able to partner with the senior management team and contribute to the development and execution of strategic initiatives
- Must have excellent guest service skills, be people-oriented and tactful when resolving problems with difficult guests.
- Must resolve differences so both the guest and the casino feel they have been taken care of properly
- Ability to monitor service levels, working directly with team members at all levels to communicate suggestions for improvement, making sure these areas are properly addressed
- Above average speech – both speaking and reading/writing English.
- Need excellent interpersonal skills.
Responsibilities
- Motivates team members by fostering teamwork, high team member morale and open communication.
- Provides direction and support for all staff to achieve property goals and objectives through the fair application of all policies and procedures
- Coaches and develop supervisor/manager skills in performance management, assists in diagnosing and designing solutions to improve service quality
- Develops and directs financial and business operating and capital expenditure plans that are consistent with the overall strategic positioning of the property
- Ensure the delivery of high-quality food and beverage products and exceptional service in multiple outlets
- Provides financial analysis and performance evaluation for each of the outlets on a regular basis
- Monitor payroll costs, food cost and quality of product
- Creates effective cost control measures and standards to manage business levels and creates quality experience for guests consistently
- Creates and manages the Food and Beverage annual budget, provides monthly variance reports and quarterly reviews
- Creates an environment where employees are engaged, challenged, supported, and productive
- Promotes the highest degree of guest satisfaction, ensuring consistent quality controls are in place, and providing timely feedback and recovery systems
- Directs the Food and Beverage management, promote positive employee relations through timely employee performance evaluations, positive rewards and discipline; addressing complaints and resolving employee issues quickly
- Negotiates items and prices with vendors ensuring profit margins are within acceptable levels
- Work with Purchasing Manager to coordinate purchasing, receiving and rotation of stock
- Exemplifies our core values, family style service, our mission and vision
- Exemplifies our DEI (diversity, equity, inclusion) culture
- Perform other job-related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
