Director of Fleet Operations

Ferguson Enterprises•Newport News, VA

7d•Onsite

About The Position

Ferguson, a Fortune 500 company with approximately 36,000 associates across 1,700 locations, is seeking a Director of Fleet Operations. This high-impact leadership role is responsible for developing and implementing Ferguson’s strategic fleet, material handling equipment, driver safety, and transportation operations vision. The role requires a leader with strong executive presence and proven influence skills to inspire change across a complex, field-led organization. The Director will optimize customer delivery services, cost management, asset performance, personnel development, fleet function administration, and regulatory compliance. This senior leader will directly manage a team of managers and influence cross-functional partners and field leaders to drive continuous operational improvement, accelerate technology adoption, and maintain high standards of safety, compliance, service, and efficiency. The position will provide direct leadership, coaching, and strategic direction to three key functional areas: Fleet Management, Forklift Management, and Driver Safety.

Requirements

High-potential enterprise leader with demonstrated ability to influence without direct authority, lead through complexity, inspire teams, and deliver measurable change across a decentralized operating model.
Bachelor's degree or equivalent experience in Supply Chain, Logistics, or Business required.
8+ years of supply chain leadership experience, explicitly including 5+ years of fleet/MHE industry experience and vendor management.
Demonstrated success leading organizations through operational change, technology rollouts, process standardization, vendor transitions, and behavior adoption across large, distributed teams.
Strong communication and partner management skills with the ability to build alignment, challenge constructively, and influence leaders at all levels of the organization.
Industry partnership and networking expertise to recruit new high-performing asset, delivery, and service vendors.

Nice To Haves

MBA or advanced degree is highly preferred.
Lean Six Sigma experience and prior Project Management experience are preferred.

Responsibilities

Develop specifications and RFP packages, obtain cost estimates, evaluate proposals, and select vendors for road vehicles, forklifts, and trailers.
Oversee the lifecycle, deployment, and utilization metrics of all warehouse material handling equipment (MHE) alongside traditional fleet assets.
Monitor contract compliance and lead senior relationships with equipment suppliers, OEMs, and maintenance vendors.
Track and analyze Total Cost of Ownership (TCO) and equipment exception reports to optimize asset performance, minimize warehouse downtime, and guide selection.
Assess and implement outsourcing options, including fleet/MHE leasing, third-party maintenance programs, and fuel/energy management cards.
Determine when to outsource asset management versus keeping operations in-house based on vendor pricing and regional capability.
Lead, direct, and implement key large-scale projects across people, process, and technology, including safety cameras, telematics, analytics, operating standards, and other enterprise fleet capabilities.
Influence, partner, and collaborate with all leadership, regional operators, cross-functional partners, and senior collaborators to align around priorities, remove barriers, and sustain adoption of new processes and technologies.
Serve as a visible change leader who can translate strategy into action, build trust with frontline teams, and guide the organization through ambiguity, resistance, and evolving business needs.
Implement strategies, policies, metrics, and practices that support cost reductions and warehouse/delivery service improvements.
Supervise, mentor, and develop fleet, warehouse, and supply chain personnel while building leadership capability, accountability, and succession depth across the team.
Own and implement a robust ESG strategy that meets our fields needs to service the customer while decreasing our carbon footprint.
Ensure strict corporate and field adherence to all regulatory and legal compliance guidelines for warehouse operations and transportation.
Oversee mandatory program compliance including FMCSA, DOT, OSHA, IRP, IFTA, CARB, and Form 2290.
Develop a culture of zero-incident compliance and risk mitigation across all regional warehouse and fleet operations.