Director of Operations - Fleet and Facilities

US MED- EQUIP LLC•Houston, TX

4d•Onsite

About The Position

The Director of Operations - Fleet and Facilities, plays a pivotal role in driving healthcare excellence by overseeing several critical departments and functions that sustain USME's branches, depots, and support centers nationwide. This comprehensive leadership position blends complete multi-site facilities management with robust fleet safety and regulatory compliance. The successful candidate will ensure our dedicated employees are equipped to seamlessly supply hospitals with vital medical equipment, nurture nationwide driver relationships, manage supplier partnerships, and oversee operational budgets to guarantee safety, efficiency, and organizational growth.

Requirements

Bachelor’s degree (B.A. or B.S.) in Business Administration, Logistics, Supply Chain Management, or a closely related field preferred.
Minimum of 5 years of multi-site business operations support and facilities management experience.
Minimum of 3 years of direct experience in transportation or logistics industry.
Proficient with DOT, CDL, HOS standards, as well as Federal, State, and local transportation, intermodal, and environmental regulations.
Exemplary integrity, strong work ethic, team-centric orientation, and a relentless commitment to providing ultimate value to customers and field employees.
Foundational understanding of the medical equipment industry or healthcare logistics environments.
Advanced proficiency with digital tools, including modern Fleet Management/Telematics software (Samsara), CRM platforms (Salesforce), smart spreadsheets (Smartsheets, advanced Microsoft Excel),and standard enterprise software.
Proven remote management capabilities, showing resourcefulness and agility in directing distributed teams in an ever-changing, fast-paced business environment.
Outstanding active listening, communication, collaboration, leadership, and proactive problem-solving skills.
Exceptional ability to articulate complex concepts clearly while maintaining absolute composure, professional boundaries, and empathy under operational pressure.
Strong professional acumen regarding corporate financials, asset control, performance data, and inventory trends paired with cost-effective decision-making.
Outstanding listening, communication, collaboration, organization and problem-solving skills
Highest integrity and relentless commitment to delivering value to customers and co-workers
Resourcefulness in a fast-paced environment with a readiness to embrace change
Strong organizational, attention-to-detail, critical thinking and problem-solving skills

Responsibilities

Oversee fleet compliance with federal, state, and local regulations, specifically governing driver Hours of Service (HOS), electronic logging, and total mileage.
Maintain accurate and up-to-date Department of Transportation (DOT) files, ensuring all driver qualification records rigorously meet federal standards.
Ensure critical fleet document workflows, including asset insurance, commercial vehicle inspections, and state registrations, remain continuous and instantly accessible.
Direct vehicle lifecycle operations, including identifying needs for asset expansion, procurement of new vehicles, and structuring efficient vehicle sales and decommissions.
Monitor and systematically evaluate nationwide driver performance, proactively mitigating service disruptions, equipment failures, and safety incidents.
Develop, implement, and administer comprehensive driver safety training programs tailored specifically for non-CDL vehicle operators.
Investigate vehicle collisions using Samsara GPS/Telematics videos and data feeds, coordinating downstream risk and reporting steps seamlessly with HR and corporate insurance partners.
Verify that training methodologies are effective in reducing liabilities and actively fostering defensive, safe driving habits across the entire corporate footprint.
Manage all aspects of multi-site facilities operations, including branch relocations, space planning, and ongoing infrastructure maintenance across all corporate branches.
Direct supplier services, utility agreements, and maintain Certificate of Occupancy (COO) and Certificate of Insurance (COI) records aligned with company growth strategies.
Partner with the indirect purchasing department to standardize product and service offerings across branches, analyzing historical spend to maximize cost-efficiency.
Lead Request for Proposal (RFP) processes with major vendors and establish proactive, long-term vendor relationship management frameworks.
Manage and monitor the comprehensive facilities and fleet operating budgets, systematically identifying and addressing outliers to control costs.
Utilize sophisticated fleet management software, Smartsheets, and transportation management systems to gather and analyze data on vehicle utilization, operational maintenance, and productivity metrics.
Generate clear, data-driven reports and executive presentations for senior leadership, highlighting strategic insights aimed at continuous operational improvement.
Support and empower operations support personnel through purposeful selection, coaching, hands-on training, ongoing performance evaluation, and recognition programs.
Provide vital administrative input into talent decisions, including disciplinary actions, compensation adjustments, promotions, and terminations.
Coordinate and lead business planning sessions and professional development workshops to ensure field teams strictly adhere to company operational processes, quality management systems, and safety standards.
Maintain updated knowledge of equipment, services, and policies through regular professional development trainings.
Travel nationally up to 30%
All other duties as assigned