Director of First Impressions - Lafayette, IN

Steinberger Construction•Lafayette, IN

1d•Hybrid

About The Position

As the Director of First Impressions, you will be part of a Team that is building the future for our industrial and commercial clients. We are looking for a dependable and motivated individual with over-the-top customer service experience and a passion for organization and time management. In this position, the Director of First Impressions is responsible for managing the front office operations, providing administrative support, coordinating communications and ensuring every interaction reflects SCI’s company values. You will work within our Workforce Development Department and report to the Chief Development Officer. You will also have the opportunity to work with each department throughout SCI to accomplish daily administrative duties, tasks and event planning.

Requirements

High school diploma or equivalent preferred
Valid driver’s license
Reliable transportation
Requires clear communication and excellent interpersonal skills
Punctuality
Organized and proactive
Requires strong work ethic, attention to detail and multitasking
Previous experience in clerical, secretarial or administrative assisting position
Strong knowledge of customer service
Ability to deal with frequent interruptions and shifting priorities
May deal with tight deadlines or demanding personalities in a professional manner
Microsoft Office (Outlook, Word, Excel)
Google

Responsibilities

Greet all visitors, clients, subcontractors, vendors and Team members in a courteous and professional manner at our Lafayette Office location
Answer phone, route phone calls, take messages
Gather and disburse mail and packages
Assist departments throughout the organization with various administrative tasks and duties when required/needed. (ex. Copying, printing, laminating, etc.)
Manage the front desk and reception area, ensuring it is on-brand, clean and client-ready
Manage office, kitchen and custodial supply inventories, vendor relationships and marketing materials stock (business cards, branded swag, etc.)
Create and update, forms, templates and documents
Proofread documents for accuracy
Update company contact lists
Stock client fridge
Administer and manage Logansport office machines including company phone system, Supervisor / office printers
Oversee the assigned cleaning company maintaining communication with them when issues arise
Event planning and travel arrangements
SCI Holiday party planning and execution
Assist with monthly Lunch and Learns
Complete and submit Associated Builders and Contractors (ABC) awards according to timelines
Complete and submit Coalition for Construction Safety (CCS) awards according to timelines