Director of First Impressions

Better Homes and Gardens Real Estate Connections • Oak Forest, IL

1d • Onsite

About The Position

We are looking for a Director of First Impressions to be the face and heartbeat of our Oak Forest Better Homes and Gardens Real Estate office. At Better Homes and Gardens Real Estate Connections, we’re not just a brokerage — we’re a lifestyle brand and a family. You’ll be surrounded by a supportive leadership team, inspiring agents, and a culture built on fun, growth, and connection. This is more than a job — it’s an opportunity to make an impact every single day. You will hold a pivotal, high-visibility position that directly contributes to the strategic growth and daily success of our entire brokerage, working side-by-side with our CEO.

Requirements

• Previous administrative or support experience within a real estate brokerage, title company, or related industry is required. You understand the terminology and the pace of the agent lifecycle.
• Possess impeccable professionalism and the ability to handle confidential company and executive information with the utmost discretion and care.
• Outgoing, charismatic, and fun — you light up a room.
• Organized and detail-oriented — you can juggle projects with ease.
• Comfortable with tech and learning new programs—from CRM systems to social media platforms and video tools; You’re not afraid to push the buttons and figure tech out.
• Creative and confident in design platforms like Canva and light video editing apps.
• A proactive leader and quick learner who anticipates the needs of the CEO and the office, identifying and implementing solutions autonomously.
• A positive, professional personality with the drive to grow with us.

Responsibilities

• Works directly with and provides confidential administrative and project assistance to the CEO, managing his calendar, travel (if applicable), communications, and preparing materials for high-level meetings.
• Be the first friendly face agents, clients, and visitors see — setting the tone for a professional, fun, and welcoming environment.
• Guide new agents through our tools like MoxiWorks, Greenhouse, and office systems so they feel confident from day one. In-house training on all our systems is provided.
• Meet with agents one-on-one to help develop marketing plans and provide accountability to help them achieve their goals.
• Create graphics and marketing materials in Canva.
• Manage and post content on Facebook, Instagram, and other social media platforms.
• Create realtor and office reels, and community videos that highlight our brand and local lifestyle.
• Help plan and execute fun office events, agent trainings, and community activities.
• Provide day-to-day support to our real estate professionals, helping them with BHG tools and marketing assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed