Director of First Impressions - Receptionist

Patten Title Company • Sugar Land, TX

1d • Onsite

About The Position

Patten Title Company is a Texas-owned title insurance company located in River Oaks, Texas, offering refinance, home equity, residential, and commercial closing services. The company emphasizes exceptional customer service and customer satisfaction.

This is a full-time, on-site receptionist role. The Director of First Impressions provides customer service to clients and visitors, answers and directs phone calls, manages the reception area, schedules appointments, and handles general administrative tasks. The role calls for strong communication, attention to detail, and the ability to manage multiple tasks.

Requirements

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and administrative tasks.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and strong organizational skills.
• Professional and friendly demeanor.
• Prior experience in a receptionist or customer service role.
• High school diploma or equivalent.

Nice To Haves

• Experience in the real estate or title insurance industry.

Responsibilities

• Provide customer service to clients and visitors.
• Answer and direct phone calls.
• Manage the reception area.
• Schedule appointments.
• Handle general administrative tasks.

Benefits

• BCBS of Texas medical coverage with 100% employee coverage on the HDHP plan.
• BCBS dental coverage with 100% employee coverage on the low plan.
• BCBS vision coverage with 100% employee coverage.
• 401(k) with up to 4% employer match.
• Employer-paid short-term and long-term disability insurance for the employee.
• Employer-paid basic life and AD&D insurance for the employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED