Director of Financial Resilience

New Destiny Housing Corporatio•New York, NY

About The Position

New Destiny seeks a Director of Financial Resilience to launch and lead a new department and team focused on helping domestic violence survivors achieve financial stability, safety, and long-term wealth growth. The Director will guide three financial coaches, shape trauma-informed programming, and develop partnerships with financial institutions and community organizations to expand survivors’ access to resources. The role will integrate a financial resilience model across New Destiny’s housing programs. Its goals include increasing access to financial stabilization services, deepening survivors’ financial literacy and knowledge, and improving their financial health and wellness for long-term stability. Services are to be rooted in trauma-informed care and tailored to formerly homeless domestic violence survivors.

Requirements

  • A master’s degree in social work, finance, nonprofit management, or a related field, or equivalent experience.
  • Eight to ten years of work experience, including at least three to five years in financial empowerment in a social services setting.
  • Three to five years in a supervisory role.
  • Extensive knowledge of domestic violence dynamics and economic abuse, and experience with trauma-informed care practices.
  • Experience as a self-starter in program development.
  • Proven success building partnerships with financial institutions and community organizations.
  • Strong communication, leadership, and data-tracking skills, and ability to work as a team player.

Nice To Haves

  • Experience working in or with the affordable housing industry, especially direct work with eviction prevention.
  • Financial coaching certification, such as AFCPE or CFEC.
  • Bilingual Spanish.

Responsibilities

  • Design, implement, and evaluate financial empowerment programs, including coaching, credit repair, savings programs, asset building, debt management, and banking access.
  • Create financial education and workshop curricula, as well as short-term financial coaching to stabilize and strengthen the economic health of survivor-led households.
  • Develop and execute policies and protocols for the new department, ensuring services are survivor-centered, trauma-informed, and culturally responsive.
  • Develop key performance indicators to track outcomes and report to leadership and funders.
  • Supervise and support three financial coaches, including through individual supervision and performance reviews.
  • Provide financial coaches with access to training, including best practices and recovery from financial abuse.
  • Build and maintain internal relationships across departments and external relationships with banks, credit unions, and other financial institutions to create survivor-friendly products and services.
  • Partner with community organizations focused on income security, financial independence, and growth—including legal partners, eviction-prevention organizations, workforce development opportunities, and other social services—to create seamless referral pathways.
  • Identify and pursue opportunities for matched savings and other wealth-building initiatives.
  • Manage the program budget and ensure compliance with funder requirements.
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