Director of Facility Operations (Maintenance)

TerraBella Fuquay Varina•Fuquay Varina, NC
•Onsite

About The Position

TerraBella Senior Living is seeking a Director of Facility Operations to join the TerraBella Fuquay-Varina community. The role oversees the total operation and maintenance of the campus, including buildings, grounds, security, mechanical assets, housekeeping, laundry, and transportation services. The Director ensures operations follow community policies and procedures as well as applicable federal, state, and local requirements. The position develops and implements preventative maintenance and work-order programs, maintains vendor relationships, inspects apartments before occupancy, and oversees vehicle safety and cleanliness. It also involves reviewing financial statements, addressing budget deficiencies, submitting expenses and budget data, and staffing and scheduling team members in line with operational and budget guidelines. The role may receive after-hours calls for maintenance emergencies.

Requirements

  • High school diploma or a bachelor's or technical degree in a related field.
  • Four years of maintenance supervision experience.
  • HVAC experience or training.
  • Working knowledge of machinery, tools, repair techniques, plumbing, and related repair work.
  • Experience with electrical systems, phone systems, fire panels, emergency response systems, and disaster preparedness.
  • Proficiency in Microsoft Office.
  • Ability to handle multiple priorities.
  • Leadership skills, including confidence in oneself and others and the ability to inspire and motivate others.

Responsibilities

  • Supervise maintenance of community buildings, grounds, security, and mechanical assets.
  • Oversee housekeeping, laundry, and transportation services in accordance with community policies and procedures.
  • Manage the overall operation and maintenance of the campus and maintain community buildings to high construction standards.
  • Develop vendor relationships and negotiate maintenance service contracts when appropriate.
  • Inspect apartments before occupancy.
  • Develop and implement a comprehensive preventative maintenance program and work-order system.
  • Plan, organize, develop, and lead housekeeping and laundry operations in accordance with federal, state, and local laws.
  • Review monthly financial statements and implement action plans to address deficiencies.
  • Process and submit monthly expenses and budget data on time.
  • Complete team member staffing and scheduling in accordance with operational and budget guidelines.
  • Ensure transportation vehicles are maintained in good working condition and regularly inspected for safety and cleanliness.
  • Oversee safe, scheduled transportation of passengers from the community to their destinations.
  • May respond to after-hours maintenance emergency calls.

Benefits

  • Competitive pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off
  • Paid holidays
  • 401(k) with employer match
  • Paid training
  • Career growth opportunities
  • Wellness-related benefits
  • Employee Assistance Program (EAP)
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