Director of Facilities
About The Position
The Director of Facilities provides strategic leadership and operational oversight for all facility services throughout the community. This position is responsible for ensuring a safe, secure, clean, functional, and attractive environment that supports exceptional resident experiences and high-quality operations across all levels of care. The Director of Facilities oversees maintenance operations, grounds management, life safety systems, emergency preparedness, environmental compliance, capital projects, and vendor relationships. This role ensures compliance with all applicable federal, state, and local regulations while maintaining community assets through proactive maintenance and stewardship of resources. The Director of Facilities develops departmental goals, manages budgets, oversees preventive maintenance programs, and leads continuous improvement efforts to support resident satisfaction, operational excellence, and organizational success.
Requirements
- High school diploma or equivalent (GED)
- Minimum five (5) years of progressive facilities, maintenance, engineering, construction, property management, healthcare, hospitality, or senior living experience.
- Minimum three (3) years of leadership or supervisory experience.
- Demonstrated knowledge of building systems, including HVAC, plumbing, electrical, mechanical, fire protection, and life safety systems.
- Experience managing vendor relationships, service contracts, and maintenance operations.
- Knowledge of OSHA, Life Safety Code, emergency preparedness, and environmental safety requirements.
- Valid North Carolina driver's license with an acceptable driving record.
- Ability to participate in an on-call rotation and respond to emergency situations.
Nice To Haves
- Associate's or Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field.
- Healthcare, senior living, long-term care, or hospitality facilities experience.
- HVAC, electrical, plumbing, building automation, or related technical certifications.
- Certified Healthcare Facility Manager (CHFM), Certified Facility Manager (CFM), or similar credential.
- Experience managing capital improvement projects and construction activities.
Responsibilities
- Direct all maintenance operations to ensure buildings, equipment, utilities, and infrastructure remain safe, functional, and well-maintained.
- Develop, implement, and monitor comprehensive preventive maintenance programs for all community assets and systems.
- Oversee work order management processes to ensure timely and effective response to resident and operational needs.
- Manage facility inspections, repairs, renovations, and capital improvement projects.
- Recruit, hire, train, coach, evaluate, and develop maintenance team members.
- Establish performance expectations and accountability measures that support operational excellence and customer service.
- Coordinate staffing schedules, on-call coverage, and emergency response readiness.
- Foster a culture of safety, teamwork, professionalism, and continuous improvement.
- Ensure compliance with Life Safety Code, OSHA requirements, environmental regulations, and applicable state and local requirements.
- Maintain readiness for surveys, inspections, audits, and regulatory reviews.
- Oversee fire protection systems, emergency generators, security systems, and other critical life safety infrastructure.
- Lead emergency preparedness planning, drills, disaster response activities, and business continuity efforts.
- Comply with all company policies, procedures, and applicable laws, including HIPAA and the Code of Conduct, completing required training and reporting concerns promptly.
- Develop and manage departmental operating and capital budgets.
- Monitor expenses, analyze operational performance metrics, and identify cost-saving opportunities.
- Manage vendor relationships, service agreements, and contractor performance to ensure quality and value.
- Oversee purchasing, inventory management, and resource allocation to support departmental operations and organizational goals.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
