Director of Facilities

Midwest Express Clinic•Chicago, IL

1d•$11,000 - $130,000•Hybrid

About The Position

The Director of Facilities leads the reliability, safety, and cost-effectiveness of MEC’s 50+ urgent care locations. This leader owns maintenance operations, preventive maintenance, vendors, compliance, and capital planning while building a high-performing team and scalable systems. Success requires a hands-on, data-driven operator who brings structure, accountability, and clear communication to a rapidly growing clinical environment. The role is based in Chicago, with significant time spent in the field at MEC clinics.

Requirements

7+ years of facilities management experience, including oversight of 20+ locations required; healthcare experience preferred.
Strong knowledge of HVAC, electrical, plumbing, preventive maintenance, building codes, ADA, OSHA, and healthcare-related compliance.
Proven budgeting, cost control, financial analysis, vendor negotiation, and contract management skills.
Hands-on CMMS expertise, including workflow setup and process optimization; effective project management across repairs, renovations, and site upgrades.
Experience leading facilities teams and holding staff and vendors accountable for performance.
Organized, detail-oriented, proactive, and calm under pressure; communicates clearly and collaborates across clinical, operations, and executive teams.

Nice To Haves

healthcare experience preferred

Responsibilities

Lead and scale facilities operations so every clinic is safe, compliant, well-maintained, and ready to support patient care.
Establish consistent policies, service levels, site inspections, and preventive maintenance standards across the portfolio.
Build preventive maintenance and lifecycle plans for HVAC, electrical, plumbing, and critical building components to reduce downtime and extend asset life.
Serve as the senior facilities escalation point; coordinate urgent response, emergency preparedness, and clear updates to clinic and executive leadership.
Manage centralized work-order intake, triage, dispatch, escalation, and verified resolution across all clinics.
Implement and optimize CMMS, vendor portals, and budgeting tools to improve visibility, accountability, and decisions.
Negotiate and manage vendor agreements, service levels, pricing, quality standards, and contractual obligations.
Build, mentor, and manage the facilities team; use KPIs, scorecards, and performance management to hold staff and vendors accountable.
Report responsiveness, work-order trends, vendor performance, budget adherence, and capital project progress.
Own budgeting, forecasting, expense control, capital planning, and ongoing monitoring of facilities spend.
Use financial and operational data to identify inefficiencies, savings, and investments that improve reliability and reduce long-term costs.
Deliver repairs, renovations, build-outs, and site upgrades on time, within scope, and within budget.
Ensure compliance with building codes, ADA, environmental regulations, and applicable healthcare and safety requirements; verify corrective actions through audits and inspections.
Partner with operations, clinical leadership, compliance, finance, and executives on risk management, clinic readiness, and expansion.
Drive continuous improvement, stay current on industry practices and technology, and perform additional duties supporting organizational growth and operational excellence.