Director of Facilities

UMass Amherst•Amherst, NY

4d•Hybrid

About The Position

The Director of Facilities for the College of Humanities and Fine Arts (HFA) is responsible for the daily functions related to project management and facility operations of HFA. This includes the main building, South College, and various facilities that house HFA departments and programs across campus. The position requires strong communication skills to coordinate resources, expertise, and services efficiently for a complex research, teaching, and outreach operation. The Director collaborates with the Associate Dean of Administration, Finance and Operations on developing, planning, designing, and executing projects. This involves working with University departments such as Design and Construction Management, Physical Plant, Environmental Health and Safety, and Disability Services to ensure the safe, efficient, and effective operation of all HFA spaces.

Requirements

Bachelor's degree and a minimum of three (3) years of experience coordinating building maintenance, new construction, or renovation projects; or an Associate’s degree and a minimum of five (5) years of experience coordinating building maintenance, new construction, or renovation projects.
Possession of a valid driver’s license.
Demonstrated experience independently prioritizing, planning, organizing, coordinating, and managing multiple concurrent projects and complex initiatives, including advancing strategic priorities and successfully driving a high volume of work to completion.
Demonstrated project management experience with a record of achieving results, along with strong organizational skills and attention to detail.
Demonstrated written and verbal communication skills, including experience communicating effectively with diverse faculty, staff, administrators, and external stakeholders and building collaborative working relationships across organizational units.
Demonstrated experience coordinating the work of staff, consultants, contractors, and other project stakeholders, including identifying potential issues, developing solutions, and ensuring timely project completion.
Demonstrated sound judgment and experience handling sensitive or confidential information with discretion, including maintaining appropriate safeguards to prevent unauthorized disclosure.
Demonstrated experience managing budgets and monitoring expenditures to ensure effective use of resources.

Nice To Haves

Experience in higher education environment.
Familiarity with a wide variety of equipment used in the arts and sciences.

Responsibilities

Provides planning, project management, leadership, and support for HFA Dean’s Office priority projects and initiatives, including new construction or renovation, facilities maintenance and repair, and operations of HFA buildings.
Directs efforts to align with evolving priorities.
Coordinates work performed by Physical Plant, Design & Construction Management, and outside contractors on behalf of the College, managing follow-through on critical action items and ensuring projects are completed within established timelines, scope, and budget.
Prepares and submits recommendations related to maintenance and facility operations.
Negotiates costs with Facilities and Campus Services, oversees expenditures to ensure alignment with budget parameters, monitors work requests and change orders, and consults with university offices regarding routine and special maintenance projects.
Represents the interests of the College’s faculty, staff, and students by developing and maintaining strong partnerships with the University’s Physical Plant to address operational needs, troubleshoot issues, and resolve facility concerns in a timely manner.
Serves as the primary College contact for Environmental Health and Safety (EH&S).
Responds to emergencies and coordinates facility-related issues such as leaks, flooding, and other urgent concerns.
Consults with university personnel to determine and implement appropriate solutions and proactively identifies and mitigates safety hazards, including those in laboratory settings.
Purchases and oversees the maintenance and repair of equipment acquired by the College.
Assists department staff with troubleshooting equipment-related issues and receives orders and deliveries for the HFA Dean’s Office.
Coordinates with HFA EDS staff to purchase, maintain, and repair equipment acquired by the College.
Assists department staff with troubleshooting equipment-related issues and receives orders and deliveries for the HFA Dean’s Office.
Manages and prepares reviews of capital requests and the ongoing capital budget.
Maintains an inventory of equipment and develops long-range equipment replacement plans.
Provides indirect oversight of facility and operational coordination activities carried out by departmental Facility Coordinators.
Completes the annual space survey for the HFA Dean’s Office and reviews and finalizes departmental submissions in collaboration with the Associate Dean of Administration, Finance & Operations.
Manages all access requests and reviews, including swipe cards, keys, and other security-related matters.
Serves as the primary contact for telecommunications and acts as the College’s TUG representative.
Represents the Associate Dean and the College with a high degree of professionalism, discretion, confidentiality, tact, and sound judgment.
Attends facility-related meetings and serves as a key representative for College operational and facilities matters.
Operates with a high degree of independence, initiative, and creativity in carrying out responsibilities and advancing projects and priorities.
Works collaboratively and effectively with colleagues to foster teamwork and support a culture of diversity, equity, inclusion, and belonging.
Partners with colleagues throughout HFA and across the University to advance and support the Dean’s strategic priorities and initiatives.
Performs other duties as assigned or required in support of the mission, goals, and objectives of the Department, College, and University.