Director of Facilities

Archway Marketing Services•Maple Grove, MN

About The Position

The Director of Facilities maintains multiple warehouse facilities across the United States, supporting a clean, safe, and secure environment for employees, visitors, and other building users. The role oversees building operations, including opening and closing facilities, cleaning and maintenance standards, safety and security, staffing and scheduling, vendor coordination, and building-use issues. The Director works with organizational leadership and the Health and Safety Coordinator, supervises site staff as applicable, and helps plan facility-related budgets and changes.

Requirements

  • Bachelor's degree.
  • At least 5 years of related experience, including maintaining multiple locations.
  • Excellent communication skills for directing teams at other facilities, building vendors, and people at all organizational levels.
  • Computer skills, including Word, Excel, and Outlook, and ability to learn new systems.
  • Ability to work independently and collaboratively.
  • Ability to lift, carry, bend, stretch, and stand for long periods.
  • General knowledge of modern supervision and building-management principles and practices.
  • Knowledge of engineering, building trades, or building maintenance sufficient to become familiar with high-technology buildings and security systems.
  • General knowledge of law enforcement and security methods, including patrolling, investigating, and observing.
  • Good interpersonal skills and working knowledge of computer systems, with the ability to learn existing technology and stay current with advances in the field.
  • Ability to take an aggressive and proactive approach to problem solving.
  • Ability to plan and supervise others' work in a way that supports full performance and high morale.
  • Ability to communicate clearly and concisely, orally and in writing, and to establish and maintain effective working relationships with the public and staff.
  • Ability to deal firmly, courteously, and tactfully with the public when enforcing laws or rules.
  • Willingness to treat building occupants and the general public as customers, including during normal and high-stress periods.
  • Willingness to work in a total-quality group or team environment.
  • High standards for cleanliness and close attention to detail.
  • Good powers of observation and physical condition commensurate with the demands of the position.

Responsibilities

  • Maintain multiple warehouse facilities in the United States, including opening and closing buildings.
  • Ensure the safety and security of building users and maintain facilities to required cleanliness and maintenance standards.
  • Serve as the primary point of contact for staff and visitors regarding building-use issues.
  • Act as liaison between building occupants and vendors working in the buildings.
  • Supervise security, maintenance, custodial, and cleaning staff as applicable, including assigning and scheduling work, enforcing parking rules, and conducting fire drills.
  • Conduct performance evaluations for supervised staff.
  • Resolve minor problems directly or direct facilities personnel and vendors in resolving problems.
  • Work with leadership to select staff for facility maintenance and cleaning.
  • Establish a system for monitoring building cleaning and communicate with building users to identify needed work.
  • Address small problems promptly to prevent them from becoming major problems.
  • Maintain the building's Material Safety Data Sheet inventory and serve as the primary contact for questions about exposure to workplace substances, referring questions to the Health and Safety Coordinator when appropriate.
  • Schedule staff to provide coverage for daily operations and public use, ensuring sufficient cleaning and maintenance personnel are on duty.
  • Develop educational materials and train people to safely use lighting, electronics, and other equipment during and after hours.
  • Maintain and update building signage as needed.
  • Develop ideas for a portion of the overall budget.
  • Supervise building changes, including workstations, phones, and physical components of major computer deployments.
  • Liaise with the Health and Safety Coordinator on air quality testing, ergonomics, occupational safety, health, and other building safety matters.
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