Director of Entertainment Sales

LINE LA•Los Angeles, CA
•$100,000 - $110,000•Onsite

About The Position

We are seeking an experienced, well-connected, and success-driven Director of Entertainment Sales. The desired candidate will have a genuine passion for the hospitality industry and a self-starting work ethic. This role will be responsible for The LINE LA's critical Entertainment market, primarily Group focused but with some Transient duties. Immediate responsiveness and strong client-centric attitude required. Recent demonstrated success with the bands on tour and production group markets is a MUST. This position requires frequent travel (8-10 sales trips annually.)

Requirements

  • Four (4) years recent experience in hotel sales preferred.
  • Minimum Two (2) years recent experience selling Entertainment or Production Group required.
  • Established contacts with tour managers and entertainment travel agencies.
  • Availability outside standard business hours, including evenings and weekends, to support touring schedules.
  • Strong communication skills.
  • Collaborative spirit.
  • Ethical Conduct.
  • Computer Proficiency: Microsoft Office, Opera Cloud, Adobe, Amadeus Delphi.
  • Positive Attitude.
  • Eye for Detail.
  • Problem solving abilities.

Responsibilities

  • Achieve assigned monthly revenue booking goals. Maintain robust calendar of sales calls, prospecting calls, site inspections, client entertainments and industry tradeshows. Document all inquiries and activities in Amadeus Delphi.
  • Develop, manage, and cultivate long term relationships with tour managers, production coordinators, record labels, promoters, and entertainment travel agencies that produce both group and transient business.
  • Create, track, manage and follow up on all business inquiries to generate group room nights and associated food and beverage revenue in accordance with Hotel's segment budget.
  • Negotiate and manage transient and extended stay rates for entertainment accounts.
  • Provide detailed, accurate and timely communication on groups, entertainment accounts, and new accounts to Hotel Leadership.
  • Conduct customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships.
  • Understand and utilize the sales tools the company provides and to follow and support all sales and marketing operating systems.
  • Work closely with Revenue Management to set group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets.
  • Use company wide programs, sales developments, prospecting projects, and reporting for group business development.
  • Review daily arrivals to isolate potential new clients.
  • Coordinate with Front Office, Security, and Operations on artist privacy, alias check ins, late arrivals, and tour bus logistics.
  • Consistently offer professional, friendly, and engaging service.
  • Attend relevant meetings, including but not exclusive to: Daily Stand-Up meetings, Managers Meetings, and Group Resume and BEO Meetings.

Benefits

  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Employee discounts
  • Sales Incentive Plan
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