Director of Entertainment Sales

Line La•Los Angeles, CA

1d•Onsite

About The Position

We are seeking an experienced, well-connected, and success-driven Director of Entertainment Sales. The desired candidate will have a genuine passion for the hospitality industry and a self-starting work ethic. This role will be responsible for The LINE LA's critical Entertainment market, primarily Group focused but with some Transient duties. Immediate responsiveness and strong client-centric attitude required. Recent demonstrated success with the bands on tour and production group markets is a MUST. This position requires frequent travel (8-10 sales trips annually.)

Requirements

Four (4) years recent experience in hotel sales preferred.
Minimum Two (2) years recent experience selling Entertainment or Production Group required.
Established contacts with tour managers and entertainment travel agencies.
Availability outside standard business hours, including evenings and weekends, to support touring schedules.
Strong communication skills.
Collaborative spirit.
Ethical Conduct.
Computer Proficiency: Microsoft Office, Opera Cloud, Adobe, Amadeus Delphi.
Positive Attitude.
Eye for Detail.
Problem solving abilities.

Responsibilities

Achieve assigned monthly revenue booking goals.
Maintain robust calendar of sales calls, prospecting calls, site inspections, client entertainments and industry tradeshows.
Document all inquiries and activities in Amadeus Delphi.
Develop, manage, and cultivate long term relationships with tour managers, production coordinators, record labels, promoters, and entertainment travel agencies that produce both group and transient business.
Create, track, manage and follow up on all business inquiries to generate group room nights and associated food and beverage revenue in accordance with Hotel's segment budget.
Negotiate and manage transient and extended stay rates for entertainment accounts.
Provide detailed, accurate and timely communication on groups, entertainment accounts, and new accounts to Hotel Leadership.
Conduct customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships.
Understand and utilize the sales tools the company provides and to follow and support all sales and marketing operating systems.
Work closely with Revenue Management to set group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets.
Use company wide programs, sales developments, prospecting projects, and reporting for group business development.
Review daily arrivals to isolate potential new clients.
Coordinate with Front Office, Security, and Operations on artist privacy, alias check ins, late arrivals, and tour bus logistics.
Consistently offer professional, friendly, and engaging service.
Attend relevant meetings, including but not exclusive to: Daily Stand-Up meetings, Managers Meetings, and Group Resume and BEO Meetings.