Director of Enterprise AI

Realtor.com Careers•Austin, TX

3h•Hybrid

About The Position

Realtor.com® is seeking a Director of Enterprise AI to scale its enterprise AI acceleration program. This role involves leading applied AI transformation across major business functions, impacting over 600 engineers and 2,000 employees. The program is already validated with production agentic workflows showing significant effort reduction, and the challenge is to make this a repeatable and scalable engine for transformational AI-driven outcomes. This is a top company priority with significant executive backing and investment.

Requirements

10+ years in engineering, AI/ML, or technology leadership with experience building and shipping AI-powered products or internal platforms
5+ years leading technical teams, with proven ability to scale organizations from 5 to 20+ people
Deep applied AI/ML expertise: large language models, agentic frameworks, prompt engineering, orchestration platforms
Strong understanding of enterprise AI infrastructure: LLM gateways, model routing, cost attribution, multi-provider strategies (Anthropic, OpenAI, Google, AWS Bedrock)
Demonstrated success delivering AI business solutions with measurable ROI in production - not just proofs of concept
Experience establishing intake, prioritization, and portfolio management for an internal platform or services team
Track record driving AI adoption across non-technical functions (sales, marketing, finance, HR)
Strong executive presence with ability to translate AI capabilities into business impact for C-suite audiences

Nice To Haves

Experience building or scaling an AI Center of Excellence or enterprise automation practice
Hands-on with orchestration platforms (n8n) and LLM gateway tools (Portkey, Bedrock, VertexAI)
Experience managing enterprise AI governance - acceptable use policies, vendor security review, shadow AI mitigation
Background in real estate technology, digital marketplaces, or media companies
Experience within a multi-entity corporate structure with shared governance and technology standards

Responsibilities

Build and lead the organization, scaling the team from ~4 to ~15–18 people across three functions: AI Solutions Engineering, AI Platform & Infrastructure, and AI Enablement & Programs.
Recruit, develop, and retain top talent in a fast-emerging discipline.
Drive end-to-end AI project lifecycle management, from intake to post-deployment measurement.
Manage a portfolio of concurrent agentic workflow builds across business domains.
Build the infrastructure layer for scalable and governed AI delivery, including LLM gateway, orchestration platform, credential management, audit logging, and AI tool governance.
Develop the technical roadmap for internal AI developer tooling.
Scale enablement and adoption by operationalizing an AI champions network and expanding AI training curricula.
Own executive-facing reporting and communications, including tech reviews and steering committee updates.
Serve as the primary enterprise AI partner to leaders in Revenue, Marketing, Consumer, HR, Finance, Legal, and Corporate Communications.
Collaborate with Platform Engineering, Operations, and Security on shared infrastructure and compliance.
Manage strategic vendor relationships with LLM providers and AI SaaS platforms.
Present validated ROI and strategy to C-suite leadership.
Manage a multi-million-dollar annual AI tooling budget, building business cases, driving cost optimization, and demonstrating ROI.